Minn Juso Map, Address, Transportation & Nearest Stations and Airport

Environment: The room was spacious and the location was excellent. You could take the subway directly from the basement, and it was very close to Tokyo Station, making it convenient for Shinkansen travel. Hygiene: The hygiene was impeccable. Facilities: The bathtub was very comfortable for a soak, and the turndown service even provided bath salts. Service: The service was superb, and I particularly want to mention this: During check-in, I had a brief conversation with the lobby manager, Asaki Yoshiuchi, where I casually shared some personal interests. To my delightful surprise, on the day of check-out, I received a handwritten letter from this manager! The letter included a specially drawn illustration that cleverly combined elements of the interests we had previously discussed. He not only remembered our casual conversation but also took the time and effort to transform it into a personalized and thoughtful souvenir. You can truly feel the hotel's sincerity and dedication.

The hotel offers friendly service and a prime location, but the entrance isn't immediately obvious. I took two taxis, but the drivers couldn't find it. We made reservations for two of the hotel's restaurants through the hotel staff, who meticulously prepared invitations. Both were excellent. Sushi Hosekhi and Omakasei, with impeccable ingredients, were both excellent. The Italian restaurant had a wonderful atmosphere, perfect for couples, and the food was very stylish. The surprise was the bar, located on the rooftop observation deck. It has both an indoor and outdoor area. The outdoor area is primarily for hotel guests. If you tell the staff you're a guest, they'll arrange for you to enjoy a tipple in the viewing area. A special thank you to Ms. Lily (the enthusiastic Chinese regional manager, applause!) for arranging a perfect table for us. Breakfast can be enjoyed in your room or in the restaurant. Fresh fruit and welcome treats are provided daily, along with soothing teas in the evening. All soft drinks in the mini bar without the Bulgari logo are complimentary. The Bulgari Hotel is a true delight for dessert lovers; the cakes and chocolates are delicious and can be purchased in the lobby. At the end of the check-out, a Bulgari luggage tag will be presented as a souvenir.

Hoshinoya Tokyo is situated in a tower in Otemachi, Chiyoda-ku, Tokyo, uniquely blending a traditional Japanese garden with a high-rise hotel concept. While its immediate surroundings are dominated by corporate offices like Morgan Stanley and Goldman Sachs, its location isn't as prime as other similarly priced luxury hotels such as The Peninsula Tokyo or Bulgari, with a noticeable lack of nearby dining options or convenience stores. The service, on the other hand, truly made guests feel at home. Each floor boasts a dedicated Japanese-style common area, but the atmosphere felt a bit too rigid or rule-bound. For example, when I asked for a second welcome dessert, it wasn't possible. However, I would strongly advise against staying here for a business trip. Firstly, the hotel's policy of not allowing unregistered guests to enter is quite inconvenient and arguably unsuitable for a business-oriented establishment. Secondly, the hotel itself offers a rich array of experiences – from its two-Michelin-starred Japanese restaurant to kimono fittings, tea ceremonies, kendo classes, hot springs, and sightseeing bicycles. These features highlight its strong appeal for leisure travel, making it less ideal for business.

The hotel is located at the end of Cat Street, and it is very convenient to go shopping in Omotesando, Harajuku, and Shibuya. The hotel's exterior walls are well-maintained with green plants all year round and are a well-known local social gathering place. The hotel employees are all young people from all over the world, and their service concepts are very good. The room is designed with a pioneering design concept for young people. The facilities are relatively simple and the space is relatively small. It is not very suitable for older people or families traveling together.

We stayed four nights in two rooms. On the third day, the sheets were changed, but upon returning, we found obvious stains. Since it was already past 11 PM, we didn't contact the hotel, and the two of us slept in one bed. The other bed also had stains. On the fourth day, we went to the front desk to complain, providing photos. They said they should report it and told us to wait for a call. We didn't receive a call all day. When we returned to the hotel that evening, we asked the front desk. The night manager checked the computer and found we had complained, but didn't explain why there hadn't been any action taken all day. They finally offered to waive the room service meal fee for the other room. We didn't accept, but the result was the same upon check-out. Question 1: We weren't at the hotel during the day; we booked the Four Seasons specifically for a good night's rest. Is room service meal equivalent to a good night's sleep? What is the basis for this action? Question 2: After a whole day of processing, there was no response. They completely ignored our complaint. Is this the service standard of the Four Seasons? Or is it just that the sheets are often like this and it's not a problem? Question 3: The attitude was polite but arrogant. What justifies this condescending attitude? This is completely different from our past experiences with Four Seasons hotels and the service we've had in Japan. The photo below is incomprehensible and unacceptable.

We booked Park Hyatt very last minute due to issue with our original hotel that we booked in Tokyo. We travelled with a 3 & 4 years old and the hotel was amazing. The playground across the hotel is a big plus. From the moment we arrived the staff made us feel very welcome and the process was very seamlessly. We left the first hotel fairly early and knew we couldn't get into the room but our plan was to go through Shinjuku and knew we wouldn't be back until later that day. The hotel lobby is on the 41st floor, you can see the entire city view and at night the sight is amazing. The hotel location is about a 15min walk to Shinjuku station which is not bad and there is a shuttle that runs every 30min as well. Concierge was very helpful with everything during our stay. Breakfast service was professional and efficient. The staff were very friendly with kids and not snobbish at all. The hotel is an iconic place, most of the time we took a taxi or delivery they know the hotel by name. I highly recommend anyone that would like to pamper themselves in Tokyo. The hotel is a bit dated by the upkeep of the hotel is very good. Only thing that was a bit annoying was the light switches since it's not modern you can't control some lights individually.

The convenient location is the biggest perk – Ginza LV is right on your doorstep! The minimalist decor is chic and sophisticated. Plus, they have Chinese-speaking staff at the front desk. It's my absolute go-to whenever I'm in Tokyo!

This time, I stayed at The Peninsula Tokyo with my daughter for a vacation and felt happy and satisfied, especially with the attentive facilities and staff. Coincidentally, since our departure date fell on a weekend, the hotel specially opened the 24th-floor Peter for guests to have breakfast, allowing us to enjoy a panoramic view of the Palace in the morning. However, the meal presentation service there seemed not as attentive as in the lobby restaurant or room service. I hope to try it again next time to experience it better.

Room was excellent, service was excellent. Location is also nice and quiet, away from the hustle and bustle of Tokyo while still remaining centrally located. Special mention to duty manager Andreas Chan! Will definitely be back at this hotel for my next trip.