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I thought it would be great considering the price plus I've stayed there before in mainland China. But I was a little disappointed. Although the facilities are maintained, you can tell they are old. Especially the shower water is sometimes hot and sometimes cold... I was a little dumbfounded how could there be such a problem. For breakfast, if you are staying for several days, I suggest you don't buy it every day because there are only four sets to choose from. But they are very exquisite~ and delicious. The overall service is great, nothing to complain about. Especially the front desk lady is super good. She helped me call a taxi. I needed to change the address temporarily and she ran out to confirm with the driver. It's great. The attitude is also very good. There are people to help with luggage when getting on and off the car👍🏻👍🏻

Stayed for three nights. The room was excellent and very clean. Breakfast was very good. Restaurant service was superb, and room service was also very good. The only truly appalling experience was at the nail bar on the 10th floor. I went there at 5 PM to book a manicure and facial, but the receptionist didn't even bother to glance at the screen. Before I had even finished speaking, she immediately told me they were fully booked for the day. When I asked about tomorrow's availability, she again didn't consult the screen or any appointment book, and instantly replied that nothing was available until after 12:50 PM the next day. If she had simply taken a moment to check a computer or an appointment schedule, I would have found her response more credible. An establishment like this has no place in a Four Seasons hotel; it genuinely tarnishes the hotel's brand and reputation. It was utterly disgusting.

The facilities are complete and the room view is very good. Three beds friends are very convenient to travel

Hotel is aesthetically pleasing. Many great spots for taking pictures. Rooms are big due to duplex design. However service is average. - shampoo, conditioner, body soap are provided in bars, not the usual liquid. So might not be suitable for older parents. For hygiene purposes, we dont like to share using the same bars, so its quite tricky. When u ask for more, they will charge - bath salt is provided for 2 packs every night. Given the room is allowed to be occupied by 4 pax, the bath salt is not enough. When we asked for additional, they also said it would have additional charge - no turndown services. Room is only cleaned once daily - indoor pool is only open from 9am onwards which is pretty late. While outdoor pool is after 2.30pm. For people who get use to do morning workout before going out, its quite late - checkout at 11am. Above this would be additional charges - room temperature is set the lowest at 24C. Need to ask receptionist to lower it down to below 24C if needed. - we celebrated one of our guest bday during our 6 nights stay. We asked if the hotel were able to provide small surprise like cake. But hotel said its not possible. No surprises at all. Personally, tried once staying at Ananti is enough. Service is totally not my kind.

The hotel's location is fantastic! The rooms are spacious, clean, and stylishly fresh, offering a comfortable and elegant feel without being overly luxurious. It features smart toilets and Dyson hair dryers. The pool is beautiful and not crowded, and the sauna is comfortable, though it's a shame that children under 17 are not allowed in; my 15-year-old was turned away, so they missed out on that experience. I already knew from previous reviews that disposable toothbrushes and razors cost extra, so that didn't affect us. Breakfast was exquisite, delicious, and diverse. One room even came with a complimentary bottle of red wine, which was quite good. The other suite allowed free access to the bar in the evening, offering unlimited cocktails. There's a whole street downstairs with plenty of shops and eateries, including late-night snacks, which was lovely. Check-out was seamless.

Cleanliness: Excellent Facilities: Excellent Ambiance: Excellent Service: Excellent Absolutely fantastic! I will definitely come back again. The ambiance was elegant, and the service was incredibly thoughtful. The room was impeccably clean and comfortable, well-equipped with all necessary facilities. The location was also very convenient, and the front desk staff were warm and welcoming. I will certainly choose this place again!

Excellent location, very close to the bus terminal and subway lines 2, 3, and 7. The hotel also has direct access to Shinsegae Department Store, which is incredibly convenient. A staff member at the front desk spoke a little Chinese, and the room was very comfortable.

Customer services are impeccable. I didn’t get to experience the bars or the restaurants, so not much to tell there. The hotel has great view even if not facing towards the coex mall. Overall the room is comfy. Minus point is that when checking in I had to deposit but after check out after 14 days my refund hasn’t been shown in my statement. I hope the staffs are more aware of the process to be able to assure the clients.

Upon arrival at the hotel, the doorman proactively helped with our luggage. At the front desk, we were assisted by a Chinese-speaking staff member, Xiao Liu, who was very thoughtful and meticulous, saving us the trouble of a language barrier. The room was a bit small, and the bathroom and shower were designed at an angle, which was a bit unconventional for us. The shops nearby close quite early, so to find food, we had to walk about ten minutes to a small street with fried chicken places and izakayas. Next time, I'd probably choose a hotel closer to Myeongdong in Gangbuk. The hotel has a subway station right outside, making transportation convenient.