Very nice hotel

A real luxury experience

The location is very good for those looking for peace and quiet in the hustle and bustle of SP, the hotel is a spectacle apart with the green of Burle Marx at the side, very spacious rooms with walk-in closets and large bathrooms. The service and attendance are excellent.

We stayed in Emiliano in pre-pandemic times and considered it a perfect hotel for a city stay. Just for the sake of it, if I want to think what else to wish them to do for the rooms and from the point of view of service and I can’t figure it out. And it isn’t easy to get me to say something like this. So, this time when we had to spend less than 24 hours in Sao Paulo and even landing in GRU after midnight we decided to spend about 1 hour to get to Emiliano and 1 hour back next day rather than staying in any of the hotels close to the airport. Their rooms and service are worth it and we were sure we will have a good rest before hitting the road again. We were wrong about the rest. After usual check-in procedures were finished, the receptionist suddenly told us: “yes, and one more thing: tomorrow from 11:00 a.m. there will be noise, we are renovating the spa”. It didn’t promise anything good, but, OK, there are different types of noise and there was nothing we could do standing in front of Emiliano reception at nearly 02:00 a.m. anyhow. Exactly at 11:00 a.m. next morning mayhem started. Not just some noise. It was breaking the walls with the whole building shaking. Not possible not only to sleep, work (and I do need to do some work on a computer every morning), impossible to stay in a room. Forget about further resting (and we had a couple more hours). Of course, every hotel needs regular renovations to keep up its level. But if you are planning works of this magnitude – choose a low season time, close down for couple of weeks, give you employees their vacations and break your walls as much as you wish. Or at least have enough decency to put information about works pending or going on your site. This is what hotels respecting their guests and themselves normally do. And then everyone can make their own decision. The schedule of works going on in Emiliano are from 11:00 to 17:00. If someone knows that he/she will not be in the hotel during these hours – of course, they will book regardless, since the works will have no affect on them. While if someone else, like us, is planning to be spending some daytime in the hotel and they need to be in Sao Paulo exactly at a time coinciding with the works – they can just book another hotel for this stay. No hard feelings. We paid USD 400+ for a Deluxe room, not even for a Suite (Emiliano is far from being cheap, but before it was worth it), we were looking forward and were planning to unwind in between not the easiest of flights and what did we get? Just for the sake of justice on the day we stayed there I visited Emiliano’s site to make sure there is no announcement of these works that I missed. There was not. Only lengthy promises to take care of all details of anyone’s stay. Right.

Just returned from my second stay at Fasano São Paulo and am pleased to say it was as good as the first time. The staff goes out of its way to please it’s guests and maintains extremely high standards. The rooms are impeccably designed with amazing bath supplies, comfortable beds, electric blinds that block out the daylight completely and the welcoming brigadeiros. Fasano, though, is more than just a hotel. The Baretto Jazz Lounge offers excellent live music, the hotel dining options are all exceptional, and there is a mini upscale mall attached to the property, Shops Jardins, that is home to upscale retailers such as Gucci, Chanel, Dior, etc along with top tier restaurants including Makoto. Location cannot be beat with Oscar Freire just a few blocks away and a couple of Santander banks for ATM withdrawals within a 5 minute walk. Extremely safe and upscale neighborhood that attracts a sophisticated, but non pretentious, crowd. Why stay anywhere else in São Paulo?…I know I wouldn’t.