Map Hotel Map, Address, Transportation & Nearest Stations and Airport

Get another Ritz room card haha, this location is very good, about five minutes walk from the Golden Hall, there are also some restaurants and supermarkets nearby, the location is very good. The front desk helped to check in was Madeleine, secretly recorded her name, she was too good, talking organized, super meticulous, super friendly, let me have a good first impression here. The price of the room is not low, the same price can live in a suite in China. The space is about 30 square meters. The shower space here is more spacious than Budapest. Haha, there is also a bathtub, and the toiletries are also diptyque fig series. The room supplies free glass bottle mineral water every day, and there is no turndown service on the Buda side, but the overall is also very good.

On arrival we were greeted warmly by the staff they had prepared for our arrival arranging airport transportation. Once in house we were immediately taken to our room where Champaign had been placed welcoming us on a special occasion. We did have one accessibility issue for us and the staff made arrangements to accommodate our needs in a different room than we had reserved. They went above and beyond to meet our needs. Rooms are exceptional and have kitchenettes with stocked refrigerators, coffee makers and all necessities. The bedding and towels were well supplied and replenished throughout the day. Their attention to detail and our needs were excellent. Our concierge obtained opera tickets which were excellent on short notice and arranged drivers and guides. We did a private hotel tour with Gunter the manager which is remarkable and very enlightening regarding the old city walls and defenses which are now an integral part of the hotel. The preservation is remarkable. His history review of Clementine was helpful in understanding the history of Austria and the hotel. I recommend the tour and suggest one consider the wine tour. These are only available to guests and worth the time. Security is excellent with 3 secure doors and elevators to your suite. The suite was very comfortable and furniture comfortable and functional. Lighting is excellent. Room service for breakfast is excellent and you could set your watch by the arrival time. We have been so impressed with the culinary experience at the Palais. The doormen are very attentive and helpful as are the front desk staff. The housekeeping staff are very discrete and work around your schedules. I will certainly return and we have experienced how attentive and service oriented the entire staff have been. Every issue was addressed and services down to shoe polishing were accomplished seamlessly. We highly recommend the Palais Colburg after our recent stay. Its location close to the Vienna shopping and old city is very convenient. Cabs and Ubers readily available.

This is a fabulous hotel. Amazing location. The service is a 12/10. The rooms are simple and lovely The concierge, Gregory , pre arrival sorted everything. Housekeepers are great. The star of the show is the top floor restaurant! If you stay here or nearby you MUST go. The staff is extraordinarily, the food. WOW. Absolutely everything we ate was outstanding. The chefs, Mathias and Marko 👏👏👏🙏🏼🙏🏼🙏🏼

The location is very good, a bunch of famous shops nearby, it is very convenient to go to museums or important attractions, all on foot. The concierge helped book a seven-person car to visit the farther attractions such as Schönbrunn Palace. The driver was very nice and there was no additional charge for the timeout.

It's pretty and the hotel lives up to its reputation, but the hotel is too small and the noise of passersby talking on the street at night is too loud. I think it is at the level of a boutique hotel. It's friendly and the hotel service and cleanliness are good, but it's an old hotel so the facilities are below expectations.

The location, facilities, service and hygiene were all perfect and welcoming! The location was good, about 10 minutes walk from St. Stephen's Cathedral and the square. When I first visited the hostel, there was a little mistake in finding the entrance. The accommodation was clean and air conditioned so I could have a comfortable stay !! Breakfast and coffee are so delicious and high quality There is a small movie theater in the lobby and a piano. Fully recommend !! I really want to go back to the hotel :)

We stayed here during our trip to Vienna. We were able to check-in to our room at 1:30pm after two long flights, so that was very welcome news. We stayed in their Junior Suite and found it to be great. The ceilings were quite tall so that added to the roomy feeling. Heated floors on the bathrooms was also pleasant. The breakfast is also decent and had a good selection of pastries. The AC in the room is just slightly not as cold as we would have liked even though we've set it at the 18 degrees but it was not so hot as to be unpleasant. Location wise, it still takes a good 10-15 minutes from the shopping district and there are hotels with better location but this obviously isn't something the hotel can change. All in all, everything went smoothly and it is a solid hotel in the area.

The hotel is fantastic in every way! It is in the center of the city close to everything, but it is also quiet. The staff were very pleasant and helpful. The room was emaculate, comfortable, and offered all the amenities we needed. My wife and I ate breakfast at the hotel 3 days; there was a variety to chose from and the food was fresh and delicious. It was the perfect ending of our 2 week 30th anniversary trip!! Thank you to everyone at the hotel for making it so memorable.