We booked a resort view with a balcony got a ground floor with decking. The bedroom was a bit strange, the bathroom had a glass wall at the shower with a curtain in the bedroom covering it????? Cleaning of the room daily was very late could be as late as 3 or 4 pm in the day. We booked all inclusive, the food was amazing and there was always seemed to be food available. Buffet dinner was the best option. The drink selection was varied and non stop, all bars closed by 12 pm. Staff at reception were very friendly and helpful. Rooftop bar, pool bar and restaurant staff were friendly, but found a few of the staff in the main bar were unfriendly. I would fully recommend this hotel and are thinking of booking it again for next year.
- Guest User
Everything was great, except for the lack of privacy in our room. It was connected to another room by a door that remained open throughout our entire stay, which obviously compromised both security and privacy. On our last afternoon, we had to share our room with the maintenance team as they tried to close the door. We complained, and the most they offered was to switch rooms. Repack all our luggage? No thanks. A disappointing experience for a 4-star hotel.
- Guest User