Quest Chermside Map, Address, Transportation & Nearest Stations and Airport

Our stay was a one night for a family occasion so we were just looking for basic clean facilities. We liked that it was airconditioned and had a microwave, toaster and jug. The location is excellent with easy access to shops, cinemas etc. And the hotel was available for meals if required. I would have liked a a couple of spare pillows but there was a single bed we didn't use so we did use that pillow. The staff were friendly and helpful. Bed was firm.

The first room was tiled, the curtain was hanging off and had a dirty wall as you entered. It smelt of an unpleasant talcum powder disinfectant. Asked to move but told I'd have to pay extra to upgrade which we did as we had just travelled 9 hours and were tired. The next room was carpeted but the curtain was dirty. Unfortunately it smelt overwhelmingly of the talcum powder disinfectant. We thought it might be just because the room had been closed up. We had the sliding door and windows opened but it did not get better. It was now so late and we thought we could cope with it. We could not. I tried breathing through the sheet and at 4am felt like crying and just wished the night was over. The office was not manned in the morning so I rang later. The man asked why I had not rung at the time but I was under the impression there were no more rooms, there seemed to be a family celebration in the restaurant which we didn't want to intrude, it was so late and we thought we could power through and we didn't want to be complainers. The man said he would go and look at the room and I had no further response. I left a review on the site and the manager responded. He apologised for my distress but stated that tiled rooms were popular, the rooms were given a deep clean because of covid and no one had complained about the smell before. I emailed choice hotels who offered me 2000 points in their privileges club which I had to join. I don't know if this has any real value. Lesson learned to speak up if things are not good.

The motel was easy to navigate to for us country bumpkins who don’t drive in the city we could walk to the Westfield shopping centre rooms clean and tidy we had 16 and it was at the back so not much road noise for being on a busy road. Aldi next door was a great convenience

I had to move out from the original hotel I stayed due to fully-booked. Since my flight is at 9:00 am, so I thought staying close to the airport would be good since I would not need to wake up early. Searched in Google Map for hotels near the airport and decided to stay at Prince of Wales Hotel mainly because it was reasonably priced with many cafes/eateries nearby. Arrived at the hotel around 6:30pm tired and hungry, but was told that the room booked had already been taken up by mistake. The lady in-charged was quick to offer an upgrade (no more studio room) with free dinner because the room needed time to be cleaned/tidied up. We ended up in a 2-room suites and the dinner was great! But we had to change room the next day after they had vacated the original studio room that I booked. For all the trouble the hotel gave me a 5% refund. Though I experienced some inconveniences, I applaud the way they handled the situation, and I actually felt that they respected their hotel guests. The studio room is quite small with attached toilet & bathroom. Unlike the 2-room suites facing the main road was quite noisy, this room at the back was quieter. The fixtures were aged. All the hotel rooms are on 1st floor with no lift. We were given 2 keys, one for the room and one for the entrance downstairs. We stayed 2 nights and left around 6:00am, just dropped the keys at the box next to the entrance. We pre-ordered Uber and it got here right on time and it took about 10min to get to the airport. Overall I feel that it is a good choice for overnight stay especially for early flight if you don't mind carrying your luggage up/down the stairs and having small size room (Studio).