Hello Hayat Regency Management, Overall, my experience was excellent, although I was unable to extend my stay and had to switch to a different hotel. Firstly, I'd like to commend the cleanliness of the rooms and the hotel in general. The service provided, both at the restaurant and reception, was exceptional. Additionally, your internet service is among the best in town, which, as a Google Engineer, I can attest to. However, I must address an issue regarding the parking entry, which was quite challenging. Despite the availability of ample parking spaces, the entry point was poorly designed, making it difficult to maneuver in and out. I even sought assistance but unfortunately couldn't find any. I hope this issue can be addressed. Furthermore, there seems to be a communication gap regarding the parking, as those directing customers to the lot should clarify whether it's manageable for new arrivals. It was disappointing to be guided to the parking lot by someone representing Hayat Regency, only to find it inaccessible. Thank you for considering this feedback, and I hope it contributes to enhancing the overall experience for future guests.

Had an absolutely wonderful stay at this property, the views from the room were incredible, and the staff was superb! Special thanks to Afework, Tilaye, Sileshi, and Sefiw at the lounge for their tremendous service, as well as Beheilu, Befkadu, Aschalew, Legesse for their excellent service elsewhere around the hotel, and Danawit at the reception for a super smooth check-out process! Thank you Sheraton Addis team for a truly phenomenal stay!

The staff is exceptional and pleasant and the hotel is very secure. Having 2 choices on site for dining was great! Also enjoyed having a place to just lounge around while having a drink and conversation with friends.

This hotel is situated in the in-transit area of the international airport in Addis Ababa and well worth the money if you have a long layover. The room is lovely and clean, the shower - heavely, and the bed - sublime. In addition, the breakfast buffet had a wonderful variety and was really delicious. The airport shops and restaurants are very expensive and facilities not great, so it is definitely worth booking into the hotel. It's considerably cheaper to book through trip.com, just be sure to book at least a day in advance if you are landing very early - bookings need to be confirmed by the office which only opens at 8am (Ethiopia time). (My photos don't do the bed or shower justice!)

The new hotel is relatively clean and noisy by the side of the road. The facilities are complete, and the front desk staff is very good. The worst is Chinese food. The Chinese restaurant on the negative floor has very few people and does not say how it tastes. The ingredients are really fresh and fishy. I do n’t know how long it took to make breakfast Chinese food and something to eat shredded potatoes. I really recommend buffet.

It can be seen that this is a historic hotel, can see the glory of the year, and now the facilities are relatively old. If the high-rise building is better, the living quarters, the environment and facilities will be much worse. The breakfast was very rich and it was delicious. Dinner buffet, no drinks, price 40 dollars, not much stuff, no breakfast rich. In the hotel lobby, there is a place to drink traditional Ethiopian coffee, there are many shops on the first floor, the hotel has complete fitness facilities, gym, tennis, basketball, and many other venues. A lot of people outside come to work out.

The staff and waiters are more polite. They will say hello first when they meet. The buffet is more suitable for Chinese people. The room facilities are also better. It is a very cost-effective hotel abroad. The Chinese plug is still recommended.