The staff are well trained especially the reception/front desk and the Nansen wait and kitchen staff. The views are incredible and it is a central place at the bottom of the protected triangle. Well worth the time and expense to experience the northernmost civilization of the world before climate change melts all the glaciers and snow. I went on an electric catamaran tour and saw the fjord and the glaciers, calfing of the glacier (when a Crack and the glacier crashes into the sea) and a Minke whale. Saw the Northern Lights or Aurora Borealis too.
- Guest User
Very convenient to go shopping in the center of Longyearbyen, also close to some activities like boat rides with Svalbard Adventures, walking distance also from the North Pole Museum and Svalbard Museum. Great breakfast with good quality and good variety. Personnel was very nice although sometimes not as efficient. Overall hotel of high level, very expensive, but all is expensive in Longyearbyen.
- Guest User