The Falls Hotel & Inn Map, Address, Transportation & Nearest Stations and Airport

We stayed Sun-Mon night in May, lodge was busy as usual but not uncomfortably. We stayed in a 2 queen bed room on the 4th floor, kids are older so it was nice to be away from the lobby. Room was clean and spacious. We had the meal plan, dinner was great, breakfast had CRAZY lines so it was very time consuming to get hot food. Lunch was from inside of the water park, tacos and nachos which were very good. The entire place seemed to be understaffed, service in restaurant was not good for either meal we were there. Water pressure in the room is VERY low, we have experienced this on previous trips as well, if you need pressure to wash your hair do it in the change rooms.

The ladies were all superb, great staff especially the front desk. the room was supposed to be a falls view room we were placed on the 6th floor, one floor up from the mezzanine, all we saw was trees. also found 3 spiders in the room I was scared ****less as I do not like the creepie crawlies. Over all a great location for the hotel but my view was **** not what they advertised. The wine tasting packages are all in ”niagra-on-the-lake, wego bus takes almost an hour to get there along with transfers to the orange line. Ladies at the on site restaurant are super helpful and warm. Burning spring passes were included but the spa oasis isn't anything to write home about.

This is quite simply a beautiful place to stay. This was our first time here, we've been at many Falls hotels before, and our first in a converted dairy building . Our room was spacious, clean and well designed. The staff were really friendly and accommodating. This is a smaller Inn so not at all like the chains that dot the Falls, much more intimate. Our main floor room had openable windows so plenty of fresh air, a big comfy bed, and great shower. It was very quiet especially considering we were only a few blocks from the 'speedway' and Clifton Hill so were able to leisurely loll about until noon. The croissant plus breakfast was delicious and included in the rate. The Sterling is a block away from the Victoria WEGO stop which is convenient for the car-less. The TV remote took a bit of figuring out even with the detailed guide. Also, the coffee was weak but these are pretty minor in the grand scheme of things. Will definitely be back!

Going to the water park, the park is not big, but it is suitable for a few years old. The room is general, the surrounding food and shopping is convenient, there is a small Ole.

The location was great as far as being close to the falls & the attractions for kids. There was the most beautiful courtyard/garden right out in front of the hotel that you could enjoy. The elevators have no rhyme or reason. If you’re not wanting to spend an arm & leg on eating out, you can take the wego bus to the local restaurants where they are MUCH more reasonable prices & do not charge a tourist tax fee. We suggest Chuck’s, it was great food & service! If I were to come back, I would stay at the opposite end-closer to the horseshoe falls/table rock area.

Location is close to the falls providing very good view of the falls. However, the lobby and facilities are a little dated. Was expecting hotel to provide basic amenities like bathrobes and toothbrush, but none of that was provided so that was a little disappointing for Marriott standards.

Super tolle Lage an den Niagara Fällen. Wir hatten ein tolles Zimmer mit Blick auf die Niagara Fälle. Freundlicher Empfang. Valet Parking für unseren Miet SUV = 100 Kanadische Dollar. Aufgrund der Top Lage ist das Hotel sehr beliebt und daher von sehr vielen Menschen besucht. Der Andrang am Frühstücksbüffet bereits um 7:30 Uhr ist immens. Wartezeit am Buffet für ein Omelett mind. 20 Minuten und beim Rest vom Buffet geht es drunter und drüber. Sitzplätze werden selber ausgesucht was zu einem mittleren Chaos führt. Das Personal ist heillos überfordert. Hier sollte man die Frühstückspolitik eventuell nochmal überdenken. Einzig toll am Frühstück ist der Ausblick auf die Niagarafälle

I was given a big room with 2 king size beds to my surprise. Overall a good place to stay with a view to the falls.

I never really write reviews but this was the worst hotel experience I've ever had!! We checked in yesterday and as soon as I got into the room I noticed the bed spread was absolutely disgusting!! I could tell right away it was never washed and probably for awhile! When I went to complain to the lady at the front, she basically laughed and said that they don't normally wash it because people don't use it! I was confused! I asked what do you mean you don't wash these??!!! She said they only wash the sheets underneath!! I told her that's absolutely disgusting!! She said people don't use it so why should we wash it! I said of course people sleep on this and God knows what else they do on it and you're telling me you don't wash it for the next guest??!! She also said they don't wash the middle red pillow case that's on the bed!! I was in complete shock! She was being rude and said well what do you expect for a 2* motel?! I said I understand this is a 2* but that leaves no right to have the blankets that you have guests sleeping on to be filthy and used multiple times by past guests without cleaning them! I couldn't believe this! I wanted to leave at this point but the room was already paid for so she offered to bring clean linens. I said okay so I decided to take a shower and as I unfolded the towel it had a disgusting spider on it! I almost wrapped my body with that! I also noticed a few big chunks of hair on the bathroom floor so clearly they didn't sweep it! At this point I had enough and didn't even want to touch anything so I gathered all my stuff and went back to the lady. We basically both yelled at each other and I kept telling her they were disgusting and she told me that I was disgusting LOL huh??!! She told me to leave so I did just that!!! Since this booking was done through a 3rd party we never got a refund but I'd rather lose the money than stay at that filthy place with the audacity to not wash their bed linens!!!!

We did not know what to expect from a hotel so near to busy Clifton Hill, and were so happy with this choice. From the moment we walked in we felt positive. The staff was friendly at check-in and each staff member we encountered was also friendly and helpful. The halls, elevator, breakfast room and most importantly, our room was spotless and comfortable. We met a man who was cleaning during our stay, and he was thorough. Even in the elevator he was aware of fingerprints he quickly removed. The parking lot was adequate and with the hotel parking stub, was free. I noticed while looking for a place, that some hotels charged hefty parking prices. We slept well for our two night stay. Breakfast was adequate, nothing to write home about, but it didn't matter. If I return, I would definitely choose this place.