I stayed at Z Garden Hotel between 28th Nov and 1st Dec. My stay was absolutely amazing. I arrived on an early morning flight, and despite check in being from 3pm, Remy re assured me that they will do their best to accommodate me within a short time. I left my luggage with reception and went to have some breakfast. By the time I returned my room was prepared and I was blown away at the hospitality of the staff as Remy realised upon check in that it was my birthday a few days before and the staff prepared my room with balloons and decor which left me speechless. The staff at the hotel really epitomise the hospitality and kindness of the people of Philippines. Every day my room would be left spotless and as a solo traveller it had everything I could have needed. Modern, stylish room and the bed was so comfortable. I generally struggle to sleep in Hotels but the bed was really comfortable and a warm space to relax. I was greeted by every staff member that passed by from the reception team, to housekeeping to the security guard at night. Any advice I needed or transport arranged, Remy took absolute care of everything as though I was her own guest and it really leaves a beautiful memory of my travels. It is in a brilliant location, in a quiet relaxing space just a short distance away from the lively scene of El Nido. I hope to return to El Nido in future with my family and without hesitation I will choose to stay at Z Garden Hotel again.
Thank you Remy and the entire team for making it a memorable experience and I hope to see you all very soon!
- Fazar Zaman
We really loved staying at this hotel! It was spotlessly clean everywhere and at all times, with brand-new, fresh renovations and furniture—everything was high quality and stylish. The staff were extremely warm, smiling, and welcoming, especially Elize and Rence.
There is a drinking water dispenser near the room; guests are encouraged to use their own reusable bottles and avoid single-use plastic.
The location is excellent—close to the port, with streets full of cafés, food, and coffee just 2–5 minutes away. Despite being near the ferry, it does not affect the peaceful and relaxing atmosphere at all.
Our room was not large, but it was very cozy, beautiful, and peaceful. Thoughtful lighting, a Smeg kettle, and a Dyson hair dryer. The room was cleaned every day, and we were given fresh, thick white towels. Everything felt very new and fresh, with high quality in every detail.
Clean bed linen and a warm blanket, with two good pillows per person. There is also a safe and a refrigerator, hot water and good water pressure—which was especially pleasing after traveling around Palawan and staying in accommodations of varying comfort levels.
- Guest User
