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The service is average. The three-bedroom sea view pool villa 4w+ is completely different from the pictures on Ctrip. It is impossible to go down to the beach from the room, and there are rocks below. There is nothing to see or special in that sea, and the sunset can't be seen either. Going to the restaurant for breakfast on the first day is completely a la carte, and it is very difficult without a Chinese menu. The restaurant waiter service is not active and enthusiastic, and the experience is very poor. It is more comfortable to have breakfast in the villa the next day. There is no housekeeper, so you can find the front desk if you have anything to do. There was no activity at the hotel either. Children only have game consoles to play in the children's center. The main pool is very sunny and no one swims. If it is not for the high price of living in a swimming pool villa, I personally think that the pavilion is not interesting, and we are just swimming in the villa, and there is nothing to play. There is almost nothing outside the door, and it is impossible to go shopping or something. Turn left at the door and there is a riverside restaurant that serves cheap and delicious Thai food. The twin brother restaurant at the entrance of the hotel is not bad and more expensive than the previous one. The hotel is full of big slopes that go up and down, so you can't walk freely, you can only call a shuttle bus.

We are on our last full day here and we have to say its the best villa we've stayed in. Four large ensuite bedrooms, all with new bathtubs and large rainfall showers and even a fifth toilet to use without going into the bedrooms. The pool is a large infinity pool with an outdoor shower and while I am outside there is a large covered 6seater seating area with an overhead fan and a covered outdoor dining area with another overhead fan, also if you fancied sitting in the pool and watching TV, there is an outdoor 55 inch smart TV. In every bedroom there are smart tvs and a curved smart TV in the open plan lounge, 6 TV in total. The kitchen is fully fitted with a 4 burner hob and a full size oven, along with pots and pans, toaster,kettle,rice cooker, brand new full size fridge freezer and built in extraction hood. Wasing side, there is a self contained laundry room with a new washing machine ,ironing board and iron, washing baskets ,clothes rail etc. We've been Washing as we go along and virtually all our clothes will be clean again for when we get home. Safety boxes in every room an island and breakfast bar in the kitchen. Air conditioning in every room and it runs so quiet and also large ceiling fans in the high ceilings if you don't want ac on. There is a villa manager how can arrange trips and anything you need for your stay and a cleaning team came in everyday and changed the towels etc and replenished the water. I've probably missed some bits off but I'd just say you won't be disappointed with your stay. Shops for your daily groceries are a minute walk away and a 7/11 is a little further. Fresh meat, veg ,fruit and fish is about a 10 minute stroll. If anyone wants more info I'd be happy to help Simon.

This hotel was stayed in March 2020. Very remote place where taxi drivers don't even like to go. If you order a taxi to the recipes, it costs 900 baht to the Kamala beach, through the Thai Crab application, the order of a taxi is worth from 700-850 baht depending on the time of order. If you rent a car or a bike, it will be easier. Why it was necessary to go to a taxi: The first beach!!! In this area in principle it is not in the nearest neighborhood!!! Since there is the port of Phuket and when the water goes down, the coast is a complete top and Tina, the sand is not at all. We decided to check the other side of this area and there is the same situation. Second infrastructure!!! The nearest decent shop is 5 km from the hotel. There is one shop in this village, but there is nothing to sell, basically no bread to buy. On Saturday and Sunday the evening market works, it is 5-10 tents where you can buy things not first freshness, drinks, roasted food. This is all there is in the district!!!! Now about the hotel: territory small, swimming pool, bar restaurant. The rooms are large two-story, they have everything basic. Cleaning on Monday and Thursday. The bad thing is that there are mosquitoes in the room brought us a spiral from the Komars))). Only 5-8 person was seen from the residents. And the most unpleasant thing is that we stole money from the wallet that was in a backpack with a locked pocket, The robber left us 150 bats when it happened we didn't understand. The backpack stood near the lieutenants, we were 10 meters away from them playing tennis. There was a woman sunshine near the pool and then the waitress was cleaning the glasses near the lieutenants. When we noticed the missing contacted the administrator to see the cameras, but unfortunately none were sent to the pool, well or they said so specifically (((() The point was not to call the police, there was no evidence who did it. We recommended to write The letter to the general manager, wrote, but the answer never followed ((. It is not our first trip and a bunch of hotels have seen, but it hasn't been so yet!!!

Stayed for three nights and the experience was very good. The public areas of the resort are luxurious. The interior of the room is very spacious, with a view of the sea, the view is very good. However, some facilities in the room are still obviously aging, although it can be seen that they are trying their best to maintain them. Breakfast is a plus, combined with self-service ordering. Although there are not many choices in the buffet section, they are all exquisite. The food that is ordered is very, very good. There are also many juice choices, and the Thai milk tea for breakfast is the best I have ever had. The pool staff are friendly and active, and the prices for drinks, ice cream, etc. are very reasonable. The dinner offerings are also great. Will recommend to friends who come to Phuket.

Since our last visit there have been some changes which has made the hotel even better, if that was ever possible. The range of new restaurants is very impressive and offers guests the choice to dine someone different in the evenings and choose from a great selection of tastes: the new restaurants now offer fish, Thai, Mediterranean etc each with their own bespoke feel. A very impressive pizza oven has arrived onsite too so every taste is catered for now. PRU has moved onsite to a new setting high up with views. New outdoor furniture adds to the new feel, and the atmosphere everywhere is stylish but relaxed. Well done to the GM Mark (who arrived shortly after our last visit) and Sylvain who has a passion to offer guests the best of choices. An excellent hotel in every sense.

The Shore, which I visited for my honeymoon, was the place I was most looking forward to even before going to Phuket. First of all, the level of staff is very high and the buggy man is very kind. It felt really good to untie the ribbon before entering the room, and it was nice that there were no children as it was for adults only. However, since I was going for a honeymoon, I partially booked a romance room with a higher price, but the first room I was assigned had a worse view than I thought because it was covered by trees. The breakfast is also delicious. The food tasted so good that I visited the restaurant three times. The downside... I was very embarrassed by the older facilities than I thought. :( The towels also smelled a bit... The shower booth was also very old... It was a bit disappointing... I had more good memories, so I promised to come back before I had children! PS. Buggyman sun, bambi, sam Thank you for being friendly! I hope to see you again in the future

The hotel is amazing. Breakfast can be reserved and delivered to the room + 750 baht can have a floating basket to eat in the pool. The cliff restaurant is recommended to experience it. The meal at sunset is great. And the steak is also great