Vienna House Sonne Rostock Map, Address, Transportation & Nearest Stations and Airport

We had our family Christmas here. Besides the nice design of the hotel and the clean rooms, there is nothing good about this place. The service here was unfriendly, slow, and disorganized from the start of our booking through check out. The staff seems to be mainly comprised of grumpy trainees. They also don’t seem to speak German or English very well, which understandably makes it difficult to provide good service. The painful experience started with the booking process. Our group wanted a block of 6 suites. The reservations team took 7-9 days to respond between each email, sometimes only after me following up. In the week leading up to our stay, the team was a bit more responsive, but in general they made it needlessly difficult to organize our stay with them. When we arrived, we didn’t even get a “hello” from the reception. The keys were shoved in our face and no info or help was offered (no info about breakfast, where the facilities were, no offer of help with our luggage). Except for the breakfast, the food is overpriced, the selection is not great, and taste-wise, the food was pretty bland and unmemorable. One night in da Mario, we waited 20 mins to get our leftovers packed, and we ended up just leaving as it seemed the staff had totally forgotten about us. Another night in the Brasserie, the staff seemed very annoyed to serve us - to be fair it was busy that night, but our group felt unwelcome and uncomfortable there. They’ve overpriced a lot of their food and drink; make sure to bring your own water bottles or you’ll be stuck paying 7,90€ for 0,5L water. One night we asked for two liters of water delivered to the room; the bill including service charge and tip was nearly 40€ 😄 The last little treat from their staff came today: due to illness, we needed to late cancel two of our spa reservations. When we canceled, the spa generously offered to let us cancel free of charge. However, after we left, their team emailed us to let us know nevermind, we would have to pay after all.

We were spontaneously for a night there. Beautiful, quietly located hotel. Super nice staff, bar very competent and delicious cocktails. Eating was great. Breakfast for everyone with something. We had eaten on the terrace in the evening and morning, which was very pleasant. Rooms were beautiful, clean and the mattresses did not cause back pain. We had not managed to get the pool and wellness area in the short time. The beach and the Baltic Sea are very close to the beach and is very good at 10 minutes.

The hotel has a great location in the center and port. The service was GREAT. Very friendly staff, since we were 4 people (2 adults and 2 children), an extra bed was missing, which we did immediately after information. There was plenty of space in the room and everything was clean. The bathroom was large and a nice shower. There was a kettle with tea, coffee to make yourself. In the lobby there is water, apples and sweets to take away. The roof terrace on the 10th floor or higher was open to everyone and has loungers for sunbathing and a GREAT view of the harbor and city. We were all very happy.

Always happy to come back. We are booking again this year in December. It is only a few meters from the hotel to the town hall. The hotel is clean and the staff are nice and friendly. The new elevator makes it very easy to get to the rooms and therefore offers a pleasant stay even for older people.

You have to keep the hotel open for a few days, but: -the Superior rooms are only different by about + 2 qm from the standard rooms, -the rooms have no cooling possibility for drinks in the room. There is no drinking machine or ice machine throughout the hotel. -the bicycles booked and promised were not yet there, -the parking situation was devastating since there was still a building site (in the rest, the price per night is not proportional to the price of the stay, with €15 per car), -with our 4-tday stay, only one seat was working for the entire hotel, -the carpet in our room was not cleaned during our stay. My husband's trousers were full of dust when he accidentally dropped them to the ground. Every day the bed was re-recovered 🙂. -the arthotel is not optically different from the B&B hotel just next to it. This resulted in we first landed in the wrong hotel, - breakfast for €12 per person is not bad, but also not good. One-tone, completely unsalated rhetoric, fruit nectar instead of juice. Every morning the same - the location is not top. Ca. 3 km to the center, surrounded by streets. In the area of 400 m only the Neptun Center with Edeka and Aldi ... No restaurant, no stick. However, you can only go to the city port about 10 minutes. There you can find a few restaurants. What was positive: -the people at the reception were friendly and effort. -the tram stop was just around the corner, -the soap in the donors smells good, - there was a cafe all day for free. All in all we wouldn't choose the hotel again.

We spent a prolonged weekend in this hotel and were excited! The staff is very customer-oriented, friendly and premature. Our room was large enough, equipped and clean. The interior is “the hamer”! But look stylish and really beautiful. The mix of modern, nature and colors has been mega successful. The wellness program offered we have of course also used. Massage and (small) swimming pool directly in the hotel. The arrival went well, the hotel is located something outside of Rostock, but very well to reach. Our room was equipped with a double bed, safe, TV, night table, luggage, desk, the bathroom was equipped with shower, washing table, toilet, oven, make-up mirror, soap, shower gel, shampoo. Fast and friendly check-in and check-out. The staff in the restaurant is top trained and advanced. The staff in the restaurant is top trained and advanced. The food would be allocated to the high class. The price/performance ratio is appropriate. The breakfast buffet was “the knocker”! Sufficiently available and also regularly made. The only thing missed a small smack was the time frame that was allocated so you had to look at the clock. The swimming pool in the hotel is a little small but sufficient for a wellness weekend. The offered massages were pleasant, but we were used to something else from our domestic massages. (As a woman I would have preferred a woman to be a massage woman. But that's my personal “problem”.) Price-performance ratio: Very good We'll certainly come back again.

Sehr freundlicher Empfang. Das Preis-Leistungsverhältnis entsprach voll unserer Erwartung. Kurztripp von Berlin nach Rostock. Das Hotel liegt sehr zentral, 2 Minuten von der Fußgänger Zoo entfernt, 5 Min. Zur Straßenbahn, Hauptbahnhof 10 Minuten, dann mit dem Regio in 20 Minuten zur Ostsee.

He has been here for a long time. The Corona crisis has, of course, left her footprint here. Now, strict hygiene rules are welcome, which make you feel safe and protected. The rooms are unchangedly pleasant and clean. Also stayed the comfortable sleeping comfort in comfortable beds. Abundant parking facilities at the house and a best-sorted breakfast buffet round, together with a friendly service, our positive picture. So recommend the country house.