Wild Rover Cusco Map, Address, Transportation & Nearest Stations and Airport

Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice. The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece. Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt. I would love to give special recognition to my butler, though unfortunately, I have forgotten his name. In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.

This is the style I want. You can pet alpacas for free. But the room lighting is too dim, which is a bit uncomfortable. Then on the day of arrival, something went wrong and the hotel couldn't find my order. A young man at the front desk of the hotel actually said it was not his fault. Who is discussing right and wrong with you? As an employee of a luxury hotel, you should patiently help guests solve problems! It is recommended that the hotel strengthen service awareness training to deserve the title of luxury hotel. The service of other employees is still good. Special praise for Ctrip's customer service, who quickly helped me solve the problem.

A lot of rooms in the hotel are actually in the basement, and you can't see anything at all. The window is just a decoration, and the basement wall is right next to the window. The highest floor, the 4th floor, is called a luxury room, but because the roof of the third floor extends out 2 meters and tilts up, you can only see a little sky from the window, and you can't see the courtyard at all. It's very strange, but there is no reminder when booking a room. The front desk helps to order a car, which is at least 7 or 8 times more expensive than calling a car yourself. Consider it carefully.

The rooms were great. The staff was especially helpful. Not of all Gonzalo. August was also wonderful. And the server Juan Marco always helped.

Recommend this hotel, few people are clean, safe, clean, the location is only 3 to 5 minutes away from the classic, everyone is very friendly, recommended a good local guide

Hotel location is very good in the old town, six or seven minutes walk from the weapons square The internal environment of the hotel is very good, the decoration is very beautiful and very clean. The room is also clean and tidy, but there is no exhaust fan in the room. The smell of the bathroom is difficult to disperse, especially the closed room without windows. The service is difficult to say. I booked a superior room with windows and balconies. When I checked in, I said that the room was gone. The room I upgraded was the result of the ”upgraded” room. It was a fully closed room without windows! I don't agree, but the hotel said there was no room. The ”discussion” result was to give me free dinner. I didn't have a choice. I could accept...

I chose it carefully because it was a trip with my mother. The accommodation condition was very good, but it was a little difficult because it was cold in the early morning. They were kind enough to provide a heater, but I had difficulty sleeping because of altitude sickness.

The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.

Very close to the scenic area, the service is very good, there is a question and answer, the wifi speed is also ok, the room has heating, very new, the lighting effect is very good, there is a free pick-up, there is a travel agent to facilitate a day trip, but the price is more expensive than the outside point. Breakfast is not too bad, the drink fruit is very rich. However, it is very strange that the price of Ctrip has changed. I decided to place more than 800 orders on the first night. The payment will not move. After half a day, I found that the price has become more than 900, so I changed it to more than 900. pay. Stayed for one night and wanted to continue, the Ctrip price became 1400, and then 1600. Later, I continued to stay at the front desk for the first night of Ctrip. In the next few days, Ctrip is still in this situation. It has changed and the hotel has been giving me a fixed price. I don't understand why Ctrip is doing this at this hotel.

The hotel is in a good location, and it is convenient to walk to the Arsenal and the tourist agency in a straight line of 15 minutes. The hotel's breakfast is very rich, with many varieties of authentic food. The only downside is that the room is noisy at night because the restaurant is next to the bathroom.