Niagara Falls Resorts

The hotel environment is good, the breakfast is also very good, the variety is OK, there is a swimming pool, free parking, close to the waterfall, the restaurant next to it is also very good, and it is also close to the casino.

Facilities: Nice room, relatively large, advanced facilities Sanitation: OK Environment: OK Service: Good The gym is also good, but it faces the parking lot directly, with large windows, so it is easy to see people working out. The water is only ice water. It is still a distance from the waterfall park, and it takes a long time to walk

The room is big and the location is good. You can walk to Niagara Falls. The breakfast is not a buffet, so you can't eat enough and it's not tasty. The check-in cookies are sweet and warm. Parking is very convenient. The price has increased from $16.2!

Beware of this hotel! They will charged you the damaged deposit usd70 above (not credit card preauthorisation) and told you that they will refund upon check out time. After weeks you check your credit card statement the refund still not get in. You have to spent above one months to argue with them. Ask them to proved the bank receipt they just sent you their OWN payment receipt with own writing refund. They said don't find the bank receipt anymore. This the fraud payment case exactly!

We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.  The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full casino, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore.

Hotel is old and outdated. They charged additional approx $10 daily for amenities like wifi & pool which are free for most of the hotels now! No toothbrush, no slipper, no hot water etc. Location is good, minutes walk to state park and rainbow bridge.

We stayed for two nights and did not set the do not disturb function, but the room was not cleaned. The service attitude of the restaurant was very poor, probably because we are Chinese. My daughter speaks very good English, but she basically ignored me. I booked a room for two days, and on the second day I went to the restaurant and was told that we only had breakfast for one day. I went to the front desk to find it again, and it was only then that I could get it. This is also a five-star hotel. In a word, it is a pain to stay in a hotel abroad, and Ctrip has no advantages abroad.

I came during the epidemic, so there is no cleaning service, but the hotel is very new, the corridor is very beautiful, there is a Starbucks on the first floor, but it is closed because of the epidemic. It is very close to the waterfall. It is a three-minute drive. The hotel has a free parking lot. Parking at the waterfall is $10 each. Haven't eaten the hotel breakfast. The room I stayed in was very large. It was a corner room with two large floor-to-ceiling windows. However, because the hotel is relatively short, there are only three or four floors with average views. The overall hygiene is quite good, that is, shampoo, conditioner, shower gel or something is not disposable, it is the kind of three bottles filled with a lot of liquid.

In some balcony rooms, there is an exhaust vent on the side, and people with nervous breakdowns should be careful when taking photos. There is no need to pack breakfast, and it is also available to order.

I used it during my business trip and I was able to spend the perfect day on my business trip. I plan to use it again on my next business trip and thank you for your excellent service.