Sapa Resorts

We really enjoyed our stay in the hotel. Staff was friendly and helpful (especially Dua Lipa, she’s an absolute gem). Check-in and check-out were smooth. We had to change room as we booked different type of rooms for day 1 and day 2. The tranfer was smooth as we were out the whole day and the bags were moved to our new room. The rooms were clean and had all the amenities we needed. Breakfast spread was good too with fresh fruits and fresh breads. Location was perfect - right smack in the center, close to the train station to Fansipan as well as meeting point for our tours. Easy to catch a taxi, near eateries. Excellent hotel to stay while in Sa Pa.

We had a pleasant stay at Hotel Sapa Square. We booked two Superior rooms but there was a commotion when we arrived (not the hotel’s fault) and they were not able to assist us right away. To make up for that very little invonvenience, they upgraded one of our rooms to junior suite which was really nice of them. The rooms we stayed in were clean, with intercom, complete toiletries, fresh linen, with slippers and bathrobes, the beds were firm, the, pillows were  soft and comfortable.There were also complimentary bottled water and coffee, and there were mini bar, coffee maker and electric kettle. The rooms came with free buffet breakfast for two. We stayed at room 320 (junior suite) and room 301 (superior room) The hotel is centrally located and sits right across the Sun Plaza where the station to Fansipan is located. It is very convenient and everythig is accessible, from souvenirs to food stalls to bars and restaurant. I highly recommend this hotel.

Room is clean and comfortable, the staffs are helpful and friendly. Hotel provided mulled wine on 24 Dec night, this is the first time I tried, it was nice. Breakfast has a lot of variety , the coffee is nice too. Surprisingly the hotel prepared grilled beef, turkey on 25 Dec, there was Santa Claus too and gave us ginger bread and present. However, Although it is about a 5–10 minute walk to Sapa town (from hotel 15th floor), but you will need to pass a short stretch of road without a pedestrian walkway, so need to be careful.

I’m so glad that I booked this hotel. It is just beside Moana. You can literally have the eagle’s eye view of the place. I love the breakfast, lots of food choices, love the breads. The staff are very helpful and accommodating. We had a problem with our limousine ride back to Hanoi and they helped us booked a sleeper bus going back to Hanoi. Rooms are decent. Love the roof deck view.

We stayed 3 nights in the Grand Room with Mountain View during the winter season. The room was very spacious and comfortable. There is hot water available 24/7 to warm our souls in the cold weather. The huge bath tub was also a bonus. Toiletries such as shampoo, shower gel and toothbrush/paste and bedroom slippers are also provided. The location of the hotel is superb. Sun Plaza is probably 7 to 8 mins walk away from the hotel (with some slope going up) but it is very manageable. There are many outdoor gear shops, good restaurants and massage parlours around the area and within walking distance (some as close as 1 to 2 mins of walking). Breakfast is served in typical buffet style and included some local dishes. Nothing very fancy but definitely good enough to fill your stomachs. The infinity pool is just right beside the restaurant and offers a very good view of the mountains. The hotel staff are all very friendly and the front desk speaks perfect english. They are always ready to serve your needs and you can arrange tours/spas with them. Overall, this hotel is definitely worth every penny spent and we would definitely recommend it!

Room is big and clean, breakfast taste good, nearby by Sun Plaza which is abt 10 mins walk. The service of restaurant is very good and the manager is meticulous. Surprisingly a simple dish fried rice also taste very good but the fish was bit undercooked. Infinity pool is cool pity that the weather was too cold, couldn't enjoy the infinity pool. Massage skill is not very good, miscommunication between the reception and spa caused me wasting time (first time the receptionist told me ok to go at a timing but in fact fully booked, wasted my trip down and waited for 15 mins while nobody was around at the reception of spa; second time the masseur was late for almost 25 minutes) The masseur was having cough but did not wear mask.

I had booked a superior room for one night but was upgraded to a deluxe room during check in! The room was clean and spacious with plenty of natural light coming through the window. There’s also a balcony in the deluxe rooms with a nice view of the mountains. The only downside was that I visited during December and since the room is so big, it took very long to warm up. The location of the hotel is very convenient - about 7mins walk from Sapa station and within walking distance of many cafes and halal restaurants! When I checked out of the hotel to visit Fansipan, I was told you can get a discount on the tickets through the hotel - unfortunately I had already booked my tickets online but might be worth booking with the hotel if you’re planning a visit.

Amazing location, with great food option right below. Sapa station is like 3 minutes away, very convenient if you’re planning to visit Fansapin peak. Definitely recommend this hotel. Views form the balcony are stunning!!!

The hotel is at the hill that can over see the Sun Plaza and church if your room is 5th floor or above. But our room is at 4th floor so half of the view is with another building rooftop. Overall I like it but some incidents made me feel unhappy. The breakfast is with quite good (Vietnamese and western) but one of the staff was very rude. He doesn't allow us to take breakfast after 6.30am (breakfast start time) and insist us to wait for another 20 minutes because the food is partially ready. At that time the restaurant were full of people waiting to have breakfast . We requested to eat what they have because we got early morning schedules to catch up but he scolded us. Like we are begging for him for food. Terrible service attitude. No service provided at night when we requested to top up shower gel and provide clothes hanger at night. Have to request again by next morning. The massage service also not up to mark. Shower heater will take times to get warm water. Bathroom window can see moldy.

The hotel is situated in the very convenience position, which is only 10 minutes walk from the bus station. There is a supermarket at the corner of the street where you can buy souvenirs etc. This hotel has five storeys and is equipped with two lifts. Hot water supply is good. The room is so small that it cannot accommodate the necessary furniture such as the chair. Besides, some socket outlets in the room are out of order.