Top 10 Atlas Park Hotels

Very good, clean and hygienic. It is very convenient to check in when you are in transit. It is very close to the airport and convenient for boarding. The service of the front office staff is very good, and they actively and patiently introduce the transportation methods and related contacts.

This is the first negative review I have ever left for any Marriott property as a lifetime Gold status member. The check in was awkward in that the person at the front desk did her best to talk us out of checking in. We were told they might be sold out (without checking the system). I asked if she was sure, since the app showed vacancies shortly prior to arriving. She also mentioned the price of the second night as being over $430 (I assume to discourage me from checking). Once we booked via the app at the front desk, she dismissively gave us our key, ”you're all set then.” No gracious (and very standard) ”thank you for being a loyal member; please contact us with any questions, etc.” Zero stars for front desk, more on that later. Maid service is 5 star, so is the restaurant/bar staff. Both beyond friendly. The rooms are 3 star. The hotel lobby is very nice, and it seems any remodel budget was spent on the shared spaces. The rooms are basically Courtyard rooms with laminate floors that replaced the carpeting. The furniture is dated. The bathrooms are nothing special or updated. I was hoping check in was just a bad day, but we had to deal with the same person on our last day of a 2 night stay. We were politely asked (don't recall the gentleman's name) the previous night to call after 8am for late check out on the morning of. Called at 8 AM. The same person from check in (Kimberly) was asked for late check out, she was having none of it. Politely reminded of status and asked for an hour, she said ”not at this time.” Did not argue. We accepted defeat and checked out at 11 AM as required. Tough to defend the one employee who greets and sends off a guest being so sour on inquiries from loyal guests. There's other great Detroit options. Don't let this speak for all Marriott properties, though.

We travel frequently from Toronto to events at the Henry Ford / Greenfield Village and have been staying at this location for over 15 years. Covid border closures kept us (like most Canadians) away the past few years, and during this time we'd heard concerns about safety and quality at this location. Well, we just returned from our third exceptional stay (in as many months) and whatever issues may have existed before, this location has proven again that a true commitment by management and staff to the property and caring about guests safety and security is the sort of thing only guest reviews can truly reveal. There are an abundance of other reasons why we'll continue to return again and again, starting with the remarkable Miss Kay to Freddie and everyone else who makes visiting so special. We love that we can bring even our cherished collector cars with the confidence and convenience of parking right by our room door. The location is excellent, security and oversight unmatched. Thank you to the staff RRI 182 for all your efforts to keep us happy and regularly returning guests!

I really like this hotel. Opposite the Ford Motor Company, the hotel helped upgrade to a double bed room, clean and comfortable, there are many pictures of Ford in the hotel, and the swimming pool.

We booked 2 rooms one with 2 double beds and a pull out couch and one with a king bed and a pull out couch. The room with the two double beds was much more spacious and had much more room in the kitchen area including an area to eat as well. Rooms were nice and comfortable. Rooms are starting to need some upkeep. The carpet was needing some repair and the kitchen cupboards needed repair as well. But overall it’s a great spacious room. They do need more cooking utensils and cook wear if you plan on cooking as they don’t have much to work with. The free breakfast was great, the lady hosting and making breakfast was a bit grumpy though. The lady who checked us in Friday night was fantastic went above and beyond! The pool was beautiful! And nice and warm!

Very satisfied with the comfortable environment

Staff was very friendly and accommodating. I arrived mid-morning after getting next to no sleep on the plane the night before. They comped me a late breakfast and allowed me early check-in, where they put me in a corner room on the top floor - away from everything so I could get a nap. I had dinner there both nights at the bar. The bar wasn’t much - certainly not fancy, but the staff was delightful and friendly. I’m not what you’d call a “foodie,” but the meals were quite tasty and ample. The room was clean and appeared new. The price was very reasonable. I would definitely recommend this hotel!!!

On July 14 I flew to Detroit to attend a funeral on the 15th. I carefully researched airport hotels. The one I wanted was The Westin but couldn’t justify $340 for 11 hours. So I chose the next best thing, Embassy Suites, still expensive at $200 but I prefer to be clean and comfortable in hotels. Embassy Suites has always fit the bill in the past. When I walked into Room 217 my heart sank. It did not have that clean feel I was used to and had a moldy odor with old worn out furniture. I took photos to prove all of my anxieties. The curtains were old, thin, shabby and torn. The sofa was torn in several places. The table had dried food on it. The beds looked like children had made them up and the pillows were small squares like the size of medium throw pillows. The bed spreads were worn out and thin. There were stains on the pillow cases and make upon one. The towels were shredding. The toilet was so small your knees were up in front of you. I was appalled and disheartened. But, like a big girl, I sucked it up and did my best to make the room to,enable by spraying it with sanitizer and perfume and covering areas with towels. I carry a travel sheet for those…’Just-in-case’ moments which I never thought would happen at an ES hotel. I put my sheet over the sheet and pillow case and tried to be a good soldier. I began to nod and opened my eyes and saw something moving. Startled, I jumped out of the bed and grabbed a tissue to see what this was. I hate bugs of any kind but at this point of desperation, the bar was so low, all I could hope for was that it was a filthy disgusting roach and NOT A BEDBUG‼️ I put the insect in the water glass with a little water and took a picture. When I enlarged the picture I was beyond upset and completely baffled…IT WAS A TEXTBOOK BEDBUG!!! I googled images of bedbugs to see if this really was a bedbug and…it really was a bedbug…smh. I called downstairs and told the desk clerk, Diamond, there was a bedbug in my be along with all the other cosmetic problems, she replied “I can assure you it is not a bedbug cuz we get checked for them every two weeks. I decided to take it down to the manager but that person was gone. I showed Diamond the photos of the condition of my room and she was disconnected. She explained the furniture is not their fault because Covid prevented them from remodeling. Ok, regardless of the reason, the facts were the facts. She didn’t need to prove anything just lend an ear of understanding how I was feeling about paying $200 for 11 hours. It seemed Diamonds customer service skills needed honing. Diamonds words of understanding and compassion were “Would you like to check out?” I kid you not. I was not trying to get a refund, I saved $10 by using Priceline instead of Hiltons site so, no, I’m just letting you know what’s happening…period. I told her I’d love to if she was going to pay for it! Of course not. When she first saw the bedbug she tried to tell me that was not a bedbug but when I

I arrived late after flying into Detroit. After waiting 25 minutes for a shuttle, I took a taxi to the hotel. The bar and kitchen had just closed. No drinks were available in the small market off the lobby. My room was mostly clean. Both my room and public spaces in the hotel were (somewhat recently) renovated to one of the newer Sheraton design themes. The renovation was done cheaply. Basically, the bare minimum required to keep the Sheraton franchise. Some new wallpaper, carpets, and some new furniture. The decor they chose is ugly. Hideous shades of brown and taupe. My room still had an ancient iHome alarm clock/radio that hasn't worked for years as it's no longer compatible with new iPhone models. Some of the case goods in the room look unchanged from before the renovation. That side, the renovation is already starting to show its age. Some furniture was already scratched and showing wear-and-tear, carpet in the hallways had extensive stains, walls and door frames were scuffed, etc. It's sad to see such poor maintenance on a relatively new product. None of the usual Sheraton amenities were provided in the room. No vanity kit, mouthwash, slippers or a robe. No bottles of water. All I received was one bar of soap; big dispensers of soap, shampoo, conditioner, lotion and body wash; a note pad; and one pen. Also, the dispensers were NOT tamper-proof. So, you probably want to bring your own shampoo, etc. Absolutely zero Bonvoy elite status recognition, unless you asked for something like a late check-out. Breakfast in the lobby bar/restaurant was off a limited menu. My eggs were actually quite good. The orange juice was sugary and tasted watered down. My coffee was refilled once -- that's it. No newspapers in the lobby or club lounge. All things considered, the Sheraton is an old 1970s or 1980s airport hotel that was probably one of the few full-service hotels at the airport back when it was built. Now, there are quite a few other hotels nearby, including the excellent Westin inside the airport terminal itself. If you can afford the rates at the Westin, there's no reason to stay at the Sheraton.