Top 10 Biggin Hill Hotels

I had tried to feedback to management via email before resorting to tripadvisor, but after no acknowledgement in response to my concerns and hence assurance that we were just unlucky with our stay, here goes. I have also seen another review of a guest that didn’t have a particularly good stay, and tried to reach out to the hotel and did not have a response either. Hotel was nice, staff were polite, room was as described. It was our anniversary stay and a card in the room was a nice touch. But there were a few big cons; Before booking Boringdon Hall I had contacted reception to confirm they did have outdoor hot tubs, as this was a deciding factor when booking this or another spa hotel. It was confirmed yes they do, so we booked. When we had arrived it was apparent that their only outdoor hot tubs were closed. This was disappointing and would have been good to know prior to booking/arrival. I know it was March but other spa hotels do have outdoor hot tubs available for use at this time of year. Service in the restaurant was exceptionally slow, to the point of the waiters apologising to us without us saying anything. When our starters came they were cold. I was offered a free side dish, but we had already ordered everything we had wanted. The wait for dessert was soooo long, that we debated just leaving the table. Not sure why it was so slow as our table wasn’t booked until 8pm, it was almost 10pm by the time we actually got our desserts. The next morning, we experienced the same very slow service despite hardly any other guests in the restaurant. Not quite sure if we were unlucky both times or what the case was, certainly not what you’d expect for a restaurant of a 5* hotel… The food was lovely and of good quality but the wait in the restaurants, for both meals, made it quite a bad experience of eating here. Upon checkout, I asked for an itemised bill as it did seem a bit more expensive than we had expected! When I had looked, the drinks on the bill were more than what was advertised on the menus at the bar!!! This doesn’t seem right, fortunately I checked and the receptionist managed to sort it. Be careful if you stay here that you check your bill as I bet they have overcharged many people! A few changes and our stay would have been fantastic, but it was disappointing for our anniversary.

I booked the Bedford as a surprise for my wife as we love Tavistock. Reception process was efficient and help with luggage was offered as there is only one mobility lift, yo the lower floor. As we had our dog with us it was lovely to find a greeting bowl with a toy, and biscuits. Our room was clean, and serviced each day. Furnishings in the room and some corridors needed to be replaced as signs of wear were apparent. We enjoyed our stay and ”Yogi” loved the riverside walk. This is a lovely hotel with parking in the middle of the town. Reasonably priced and staff were fantastic. Our dog Yogi loved all the fuss from staff and guests. I would have no hesitation in booking this hotel again, and hope to do so. Thank you all for a wonderful time.

We stayed at this Premier Inn for 1 night on 24th March on a stopover to Cornwall. The location is perfect for exploring Plymouth. Parking was £6 for 24 hours which is fairly good for a city centre location. When we initially got to our room (303), it was too hot. We immediately opened the window, however the road noise was very loud so resorted to the Air Conditioning. This clearly hadn't been serviced in a while as when it was on it made the sound of water trickling regularly. So we substituted an average night sleep with having the window open and the loud road noise. The shower and hand basin was pretty much pointless. The hand basin tap had an awful flow of pressure with a small squirt coming out. Removing the pressure reducer resolved this issue. However the shower pressure was ridiculous, to the point it didn't remove shampoo from the hair. The WiFi as others have said was practically useless, I upgraded to ultimate WiFi and the speed was below 1mb p/s across Android, Windows & iOS Devices. As for the bedroom cleanliness, it wasn't great - hairs in the shower and markings on the pillow. On checkout, team members were more interested in having a discussion at the reception desk than offering a ”Thankyou, Goodbye” to guests. We wouldn't choose to return to this Premier Inn in the future.

Just got back from another great stay at the China Fleet Club. My family and I have stayed here on many occasions and I can honestly say we have never had any reason to complain at any time. Accommodation is clean and safe Grounds are great for walking or a round of golf Plenty of things to do with the kids Pool and spa great, especially the spa for the adults Never used the bar bar and restaurant on this occasion but we have in the past and always food very nice and good value for money. We will be back in the near future.

We stayed here 2 nights and were really impressed by this hotel, it really has everything you need, safe, mini-fridge, kettle with tea, coffee, milk and biscuits, hair-dryer, ironing board/iron, bath and shower, nice toiletries, nice towels, lovely big bed, great bed linen, kept at a nice warm temperature, it really is hard to fault this hotel in any way. Breakfast was included and was up in the penthouse with amazing panoramic views of Plymouth, breakfast itself was probably one of the best hotel breakfasts I’ve ever had with a huge choice of hot and cold dishes, including vegetarian options. Most options were self service but there was also a menu of dishes cooked to order such as Eggs Benedict, poached eggs and salmon etc. Hotel itself was a hive of activity in the bar and restaurant on the ground floor but nice and peaceful and quiet up on our floor. One of the lifts was out of action when we were there which caused a bit of congestion and long waits with just the one lift working. Reception was friendly and efficient, we would definitely come here again, the attention to detail and affordable prices make it a really great stay. There are also other facilites here like a pool and sauna however unfortunately we didn’t have the time to use these.