Top 10 Bintan Resorts Hotels

Butler-style service, there is an exclusive rest area at the pier, and the hotel staff provides full service, including visa on arrival, luggage collection, etc. The hotel has a quiet environment, exclusive beach, and star chef service. very suitable for holiday travel

Staff met were good without exception. Just the right balance between friendliness/ personal service and respect for privacy. Hard to single out staff for particular mention but Kasir had a great sense of humour in addition. Quietest of the four Banyan Tree resorts I have been to but the same very good breakfast and super comfortable beds. The pool was on the small side but the sandy beach was gently sloping and the water warm / no jelly fish etc. Excellent golf course nearby. My travel companion has limited vision and perhaps a few small improvements could be made to the premises in this regard but management was accommodating when the issue was drawn to their attention and a room was provided with only one step to the front door. So full marks for that. Overall a very good experience. Keep it up Banyan Tree !

Overall a gem near Singapore for a 2-3 days getaway. The property is massive with around 4-5 resort properties within the whole nirvana gardens estate. We stayed at Indra maya villas. You do feel the post covid effect at the place considering it recently started and still running load occupancy. Many restaurants and properties are still closed making it a dull place as yet. Overall it’s a warm feeling to be in Indonesia as the people are really nice and warm. Feel bad for the hard times they might have faced during covid with all the properties shutting down. Some pros of staying at the villa 1) villas are massive and great for 6-7 adults and 2-3 kids. We stayed at the sea front villas which is right besides the sea with a large personal swimming pool. 2). View is incredible, villas is luxurious with spacious rooms and 4 bathroom and 3 bedrooms. 3) you get a buggy along with the villas so moving around is super convenient 4) the staff at nirvana garden resort is great and prefer to go and eat a Dino cafe or the coffee shop for morning breakfast. 5) beach at nirwana gardens is amazing with white sand and clean waters. 6) kitchen is fully equipped. Also has a microwave and a coffee machine. 7) do carry a volley ball if you fancy a game as there is a volleyball court at the beach. Also few but not all activities are available like shooting, archery, horse ridding, billiards to name a few. Some cons of staying at Indra maya 1) there is a large bathroom in the master bathroom which has open access to the back side which looks little scarier at night considering this place is scheduled at night and the doors don’t look properly. Also inviting some insects/ lizards inside. 2) spice restaurant talks about offering a variety of food but the vibes of this places is depressing and staff is not so friendly. Avoid eating there. Food is average here. This is the place where you can truly see the post covid effect. 3) not all the properties are opened yet so it’s quiet and little lonely after dark . Ideally you can carry some food along and make it in the kitchen of the villa saving some money and venturing alone at night. Avoid venturing to secluded areas if you are not in big group. 4) the beach place outside spice restaurant is really depressing. Light shuts down and there is no light if you feel like going to the beach at night. The coffee shop near beach doesn’t see any people and needs to lively up a bit. Suggestions 1) Some big size coffee mugs and Normal glasses to drink water in the kitchen is needed. There re loads of wine glasses 2) more options like insect repellent like a coil or spray is needed. Not enough for the entire villa. 3) some programs like live singers or beach activity could be arranged for people to stay entertained.

Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.

Resort was very quiet when we arrived on Thursday. The lagoon was spectacular. Very impressive. Very clean. The lagoon was separated into areas for specific activities. And all activities on the resort comes with additional fees. But they currently have a promo for November which comes with free Slip and Slide, it’s awesome! Kids had a great time there. All the paid activities are expensive. Better to get the package deal from Klook. I had a terrible food poisoning on Day 2. And I was the only one to get it in my family of four. Was sent off to the clinic for anti vomit jab and recovered on the second day. Ordered bbq at our tent for dinner on one of the night and it was so nicely set up. Unfortunately food was not nice 😅 too salty or too sweet! There’s only one restaurant in the resort. Food is expensive. And quality is just average. Breakfast is about the same everyday. 😅

This would have got an average rating had it not been for the staff - competent, professional and always willing to help. The facilities seem jaded maybe due to the Covid related lockdowns etc and some parts especially the toilets ( the toilet seat was almost black ) were a disappointment. The location is excellent with a fantastic sea view from the restaurant and the beach is clean for the most part. The villas are good with a nice private pool and decent sized rooms. Our requests for buggy to transfer us from our Villa to the main building were always attended to promptly. The a-la-carte food that we had in their restaurant- we tried the local Indonesian cuisine- was excellent but the breakfast buffet was average. When I had interacted with the staff after booking this place, I was told that late check out is subject to ‘availability’ but it clearly isn’t as they charge for every extra hour. This could have been communicated in a better way. There is room for improvement but overall we had a good stay as the property is quite good.

This Glamping is so beautifully done! We have Glamping in the US and this Glamping is suoer authentic and wonderfully done. . Here. My husband brought me here for my birthday. We loved the cooking concept by the tent. Wi-Fi was excellent! I thought A/C was good. They had a corporate event and a DJ in the larger dorm tent. It was incredibly loud - I complained to the office and they moved us to a quieter tent. We were going to leave the next day but the manager cancelled the Saturday night DJ so we decided to stay and turned our trip around. The staff was courteous in the dining restaurant and bar. The activities are priced way too high. I was surprised. You are already paying a pretty high fee for the tent..the activities either should be lowered or they should higher the price of the rooms and include the activities. I would definitely recommend this place if you have kids. They would love it! The breakfast is amazing! They should have a paper to people when they check in that says that quiet time is at 10:00 pm. People were a bit loud. Lastly..the Mangrove kayaking was awesome! Was 326k for an hour with a private guide. Book through activity center and not the concierge- The Concierge tried to charge us double the price which didn’t make sense to us. They had a movie on a big screen and nobody was there. I think they need to give you a piece of paper with all activities planned so you are aware they are going on. We passed some families and told them and they didn’t know that they were playing a movie. Helmi, the manager was very helpful and fixed our issues and was very kind and professional. We may come back with my tennis group but will make sure there is no corporate events or DJ’s playing.

The scenery is very good, and the beach is very clean. There are several restaurants in the hotel, all of which are good. We also called in-room service and enjoyed the food under the sea view. The hotel has a variety of entertainment items, including paddle, motor boats, and boating.

Amazing experience! They gave snacks (cookies & water) and cool towels during our land transfer. The location is far from the ferry port, it takes around 75mins, but good enough we had Wifi on board. Upon arrival of the hotel, the staff greeted us with warm welcome, served us refreshing drinks, and assisted our check-in right away. We rode the buggy to our villa, and they assisted us in bringing our luggage. The villa is amazing. It was so big! I love the hammock! The room is very clean. It has mini bar so you may have some drinks and pay upon check-out. We had a coffee maker in our room with complimentary coffee pods. The food on The Dining Room, Pool Bar, and Rica-rica were all delicious. Breakfast has a lot of choices. Although too sad they don't have hot chocolate so we just had coffee. We were surprised they told us we have one-time complimentary cocktail/mocktail! And oh, they gave my husband a birthday cake! The SPA offered excellent massage experience. We had land and water activities to make the stay more fun. The beach is so-so, we didn't swim there. But we loved the swimming pool. A lot of free activities also like kayaking, standing paddle, darts, billiards, table tennis, board games. We didn't get to try biking as we get tired easily haha. The staff are the best. Everyone wears beautiful smiles all the time. Overall, it was a very pleasant experience!

Banyan Tree's hotels are basically not disappointed. Of course, this one in Bintan is not very bright. The rooms are ineffective. The private beach is still clean and beautiful. It is a bonus project. The beach has some oil, but Does not affect the environment and perfection, the hotel restaurant is good, breakfast pastries are freshly baked, every morning you can smell a strong aroma in the room, can be particularly delicious, if you eat dinner at noon, crab is the most cost-effective food The key is still delicious. We ordered one for the first meal and three for the second meal. The third meal was for one person. The price is less than 180 and other fried rice. Compared with Tom Yum Goong soup, the price is very high. In addition, the hotel's spa is also good. The price of Angsana in Phuket is around 700, which is only around 350-360. The methods and services are good. There are no restaurants and shops around the hotel that can only be consumed at the hotel, and the price is not commented. The price is so expensive. We have 9 people in 3 families, eat Lasha and add SPA, it will be more than 6000 in 3 days, and it will include breakfast for 3 children.