Top 10 Flavor's Hotels

For a hotel chain this big I wasn’t amazed at the standard room size and the service I was provided was very basic room and bed

The place was great. The self check in and out was super efficient and the ability to enter with your phone was great. Beds were comfy but the pillows we were not used too. Plenty of PowerPoints and fans for the hot days. About a 10 min walk from the central station and close to all things Netherlands if you get my drift 😄

Not dripping, expensive

The location is very good, the river is close, five minutes walk to the market building, unlimited food. The characteristic buildings are all around. Worth coming again.

Pros: great location, interesting hotel and rooms, and unique design. Cons: air conditioner in our room (spa room) was nonfunctional and the room was boiling. It made our spa and bathtub almost unusable because how hot it was in the room. Customer service. I called the front desk about the air conditioner and their response was insert the key and wait 30 minutes. I might be an American, but I already did that before calling (this isn’t my first rodeo). They didn’t do anything else. After waiting another 2 hours, I tried 4 times to ring the front desk to no avail. I finally gave up and barely slept that night. Front desk. In addition to calling 4 times, they were too busy to be bothered with my air conditioner issue. Then after the most prolonged checkout experience ever, I found out (after leaving the property once the folio was emailed) that I was billed for a minibar charge!! It wasn’t mine. It was a 10-minute call to get the issue resolved. The agent even had the nerve to say to me (oh, I forgot you are American) after I asked for English (even though I already had been speaking to her in English during the whole call). Overall, I wouldn’t return to this property ever again.

Minibar empty, the usual water ( as Diamond Member ) not in the room When asked next morning I received the answer that there is water only on the arrival day The minibar cannot be filled because staff lacked, So the statement of the Duty Manager this morning! The receptionist was also very arrogant I think it is in the responsibility of the hotel to take care that at the arrival everything is true , in our room was nothing My question why you actually don't give a welcome gift, with answer that you have too many Diamond Member and this only makes guests staying for more than 5 days We had received an upgrade, but only in one room with view to the courtyard although all room categories were free of charge..... too many Diamond Member I think Hilton understands the term Honors itself no longer disgraced but I find that after my complaint to Duty Manager, even not come a simple excuse from the sides of the hotel management Of course without parking ( 30 Euros ) No more comments