Top 10 Furzton Lake Hotels

Nous avons dîné et passe une nuit au manoir. Chaleureux accueil depuis le voiturier (Peter) à la réception, une superbe suite, très confortable, spacieuse, dotée d’une jolie petite terrasse au calme, avec de nombreuses charmantes attentions de la part de l’établissement (un délicieux cake au citron mamma mia !!! des fruits, du champagne, une jolie carte, etc) Le dîner : les mises en bouche et entrées étaient absolument divines et sublimes, de vrais bijoux !! nous avons été un peu moins impressionnés je dois dire sur les plats qui nous ont sembles plus simples et moins travaillés (agneau et turbot) Desserts fabuleux en revanche ! Les sommeliers ont pris soin de nous. Nous n’avons pas aimé du tout un des vins prévus dans l’accord mets et vins et l’un des sommeliers a sélectionné une autre bouteille, rare et inattendue, pour nous satisfaire. C’était aussi gentil que généreux de sa part et cela a totalement et instantanément effacé notre déception première ! Le service en salle est très pro, mais assez peu chaleureux, c’est dommage, car le personnel n’engage absolument pas avec les clients. Du coup cela manque un peu d’âme. Il en va de même au petit déjeuner (délicieux d’ailleurs) : service pro mais sans touche personnelle. Nous avons visité la cave à vin, expérience sympathique hélas trop brève. La visite guidée des jardins était fabuleuse! A ne pas manquer ! Beaucoup d’anecdotes partagées par une guide souriante et passionnée ! Le seul vrai bémol est que lorsque l’on envoie un mail il faut relancer : sur 2 sujets différents j’ai du relancer 2 fois, et même appeler l’établissement faute de réponse. On peut tout de même s’attendre à mieux. Je suis certaine que cela sera corrigé à la lecture de cette revue ! Nous retournerons sans aucun doute passer un week-end au Manoir car malgré les légers bémols indiqués dans cette revue, nous avons passé un excellent moment, dans un cadre superbe, avec un personnel serviable et attentif, et de nombreux petits cadeaux très appréciés.

I booked a weekend away at Hartwell House to celebrate my partners 75th birthday. I had told the reception on the phone when I booked that it was my partners birthday on the Saturday. What a lovely hotel with amazing staff. It was like going back in time. Wonderful service and a real experience. We arrived early (12 noon ) check in is 3pm. Very warm welcome. On checking in we were told that we had been upgraded, which we were very happy about. We would have been happy just to walk around the magnificent grounds for a couple of hours whilst waiting for our room to be ready. However we were told our room would be ready in about 30 minutes, a very good start. We had a tour around the ground floor of the hotel by a helpful porter, who pointed out some really interesting points in this old building. Then we had a light lunch in one of the lovely lounges. In no time our porter came for us to take us to our room. Room 6. What a fabulous room and upgrade. It had a massive four poster bed and so much room to walk around. The only gripe I had with the room was the size of the bathroom and the shower is over the bath and not that powerful. At home I am used to a power shower. However my partner was delighted with the bath and as the weekend was about her, I didn't moan about such a trivial thing. The grounds are amazing, we went for a long walk and when we came back the fire in the lounge was most welcoming. We had afternoon tea there and then went up to get ready for dinner. We went into the dining room at 7.30pm and were quite surprised as there were only about 8 other people in room. However by 8.15pm the place had started getting busier. A lovely touch is the complimentary canapes served before our dinner. The food was delicious. Served with real panache. One thing that could be improved is the choice of vegetables served. it was not a great selection. We met a really nice couple inn the restaurant who had come down from Liverpool to celebrate both of their birthdays as well. After dinner we went into one of the lounges and had a drink with them and spent an hour chatting in front of a roaring fire. Breakfast the next morning was delightful with a good choice. After which we went for another walk to explore the amazing 90 acres of parkland. After lunch we went to the spa and chilled there until 5.30pm. That evening we went into dinner and it was nice and buzzy. Two of the waiters came up to my partner to wish her a happy birthday, a very nice touch. Again the food was excellent as was the service. If you feel you want to be spoilt with some old fashioned service I can highly recommend Hartwell House.

Stayed for a night on business and can’t fault anything really. Location is ideal for where I was going. Check in and out staff were excellent, the waitress was lovely in the evening and only poor staff were those behind the bar. Room was pretty small but it’s just me and it was very clean so couldn’t fault it. I’ll definitely stay again if I need to.

Stayed here on business for a week last week. Overall, rooms are well sized and clean with only a few signs of maintenance needed. On my first night I tried the in house restaurant. It was cold, deserted and smelt distinctly of frying in old oil (an aroma more suited to a fast food outlet). Just as I sat down, one of the few other customers collared a waitress to remind her he'd ordered 50 minutes ago. I made my excuses and left. Next evening, I returned to the hotel to find my room unserviced. On challenging this with Reception, they apologised and explained that I should have been asked on check in if I wished to have my room serviced (note to any management policy setters reading this: why would I not?? Surely that's SOP for an hotel). So I asked to be added to the service list. Returned to the room after my next business day to find the room one again unserviced. I visited reception (again) to be added to the list (again) but this time insisted that the room was serviced that night while I was out for dinner. Am back in the same hotel again this week. On check in yesterday, this time I asked for the room to be serviced daily. This week's room is again very reasonably sized and comfortable, no complaints there. BUT this evening I one again returned to an unserviced room. On challenging reception (second time in two weeks) I'm told that my name had not, after all, been added to the ”to do” list. Unlike last week, however, it would appear that Housekeeping has all gone home and nothing can be done. In fairness, a fresh set of towels was offered, but a set is already in the room. Let's be fair: this is not the Dorchester or the Ritz and so my expectations are set at a level befitting a reasonably modern, mid market chain hotel. So all I was looking for was cleanliness (tick), comfortable bed and room (tick) and normal room cleaning and servicing as a default setting (no ticks at all based on two weeks' experience). This surely deserves a rethink, Jurys. I remain distinctly unimpressed. You may also want to look at the lifts, at least one of which displays an alarming range of lateral movement at speed.

Very trendy hotel with new facilities and reasonable price. There is a large Sainsbury's supermarket opposite which is very convenient. There are also several good restaurants nearby. However, the shower in the bathroom is not surrounded by bathtubs and tubs, and the water can easily splash and wet places other than the shower. The overall stay experience is very good, cost-effective, it is worth recommending.

The hotel's renovation proceeds well, with the vast majority of the building looking very smart with excellent facilities. I had to point out to the hotel, as is the case in many hotels globally, that changes in facilities and policies leave all textual information (eg. the online guide, menus, notices etc) out of date. I read the small print and asked for everything it promised but was not present. I asked for the missing sofa bed, safe, bathrobes, chocolates etc. The staff work tirelessly but are short handed for the task. While I was there new staff were being hired so all these matters are being addressed. I am indebted to duty manger Raj KC who went above and beyond in helping me cope with my problems, as an elderly man with fading eyesight and hearing, and medical challenges typical of my age group in Britain, in sending a 30 kilogram item I bought to the North West. I very much appreciated his advice and assistance and wish him all the best in his future career.

The hotel is new and convenient. Shopping mall is just next to the hotel. Rooms are spacious and comfortable. Reasonably priced and the staff is friendly. We arrived there late at night but was still able to check in smoothly. However, the design of the bathroom is a bit problematic. 不過浴室的設計有點問題，由於淋浴間的玻璃只有一半，因此淋浴時花灑的水有機會淋到門口，而浴室的門是木造的，令門的底部霉爛。作為一間開業不久的酒店來說，這麼短時間就出現維護問題是有點令人遺憾的，尤其是這家酒店其他地方均令我們感到十分滿意。

Very good, very satisfied