Top 10 Havana Hotels

I recommend it

I had a good experience staying at this hotel last time, so I decided to stay here this time. Although the hotel is a bit old, I really like the design style of this hotel. It is scattered and free, overlooking the blue sea view and passing through the green shade of the courtyard. Of course, the richness of the hotel buffet cannot be compared with domestic hotels, but compared with other places in Cuba, I am satisfied.

There is a sightseeing bus stop near the hotel, $10/person There is a shuttle bus to the airport for $5/person. The exchange rate at the hotel is bad 1:120 Exchange with the security guard for 1:200 no napkins A 1.5 liter bottle of water is provided on the first day of stay The next day I started buying a bottle at the bar for 400 pesos. It is recommended to live in the old building as it has more heritage than the new building. Very close to the Hemingway store where Gou Huan checked in The classic car distribution center is also near the hotel. The swimming pool on the eighth floor is nice but the facilities are old. Even if the air conditioner is turned off, there is still noise

In addition to the location, and the cheap Internet card in the lobby, there is really no other highlight. Booked a four-star hotel room, but the front desk/restaurant is the same as Samsung. The reception desk (male, middle-aged) looks proficient and professional, but the surface is gentle with obvious arrogance. I wonder if the indecent act of the Chinese people made him unable to fight? When I arrived at the hotel reception desk, I was told that I could not find a reservation under my name. . Show him to stay in Voucher. As a result, people don't look at it and don't ask for the order number. It just lets you wait. . Contact Ctrip, the network is not good, customer service can not be contacted. After half an hour, ask again. Only said that the order has. The man waited in front of him and found out that he did not say. The problem with the room hardware, as stated in other online reviews, is not repeated. In short, it is not recommended for friends to live.

It should be taken into account that this is Cuba, and here there are completely different standards, not those to which we are accustomed. The economic blockade is making itself felt and there is a shortage of everything here. At the same time, the hotel has excellent breakfasts and even clean dishes. Perhaps they will even change your towels... in 3 days) However, for Cuba and Havana the hotel is just super! The location is gorgeous, the surrounding area is very beautiful, and the art is not noisy like near the Capitol. If I had a chance to come to Havana again (I hope that this does not happen) I would stay here

The best stay exparience I've had. Whenever I travel for work, I want the same experience I got at Hotel Victoria. The rooms where fine and cozy, the water was always warm, not my taste. I like cold showers. The staff: from Yvis, Zulio, the front desk lady and the Captain at night(the bald guy, he was amazing), to Edgard, Elizabeth and Ruben in the morning. You guys made me want to come back. There was a piano sir in the morning, I appreciate that. Food was great: dinner had a great appetizer, breakfast was very rich. Overall: I want to come back

Hotel is excellent except I am disappointed in the way the luhgage storage was handled. I checkrd out on Dec 23 and left my bG there for my return check in on Dec 26. Was told by receptionist & security that i have to pay for daily storage. I made the payment and there was no receipt provided. what is worst is the baggage storage jas no tah for reclaim. what if domeone accidentally takes away my bag which is a rimowa. after i insist on docrmentation i was given a hand written note to indicate my name. For a five star hotel you should be more professional in handling this ; charging returning customers for 3 nites to store a bag when i am returning? and mo receipt after i pay? and mo collection tah for security?

We rested in Cuba in April 2023. Booked one night in this hotel for 10.5tr. During the trip, it was necessary to shift the booking dates by one day (we really wanted to get to the Tropicana cabaret show). The Trip service fed promises to resolve the issue within 24 hours for three days. We did not receive a clear answer whether it is possible to change the dates of the booking. We had to book a second night for the date we wanted. This reservation cost 11.5t.r. the difference in price was attributed to exchange rate fluctuations. At the time of check-in, it turned out that the first night was paid for only one person, although two people were billed when booking. And the second night is booked for two persons. For the first night it was necessary to pay 85 €. In a word, I do not recommend using this Trip.com service. Now about the hotel: a huge disadvantage for the Russians is the inability to use cash. The whole hotel works only with cards. Russian cards naturally do not work, the Mir payment system has just begun to be introduced in Cuba. Accordingly, we could not use the restaurant, bar, pool. In general, the hotel is not bad for Cuba, the only thing that was very embarrassing was the peeled tulle. Well, right at all, with a tuft of thread on the floor.

The hotel is located within walking distance of the old city center. We could enjoy the sunrise from the balcony of the room. It was fantastic. You could hear the buzz of the city but it was not disturbing. Good spot to make a tour with the famous olds mobile cabs. The personnel was very friendly and the receptionist Michael was extremely helpful. Good and affordable food served in the bar. The breakfast was good.