Top 10 Shields Hotels

This hotel is a bit old, the power outlet is old, but the bathroom is super super, equivalent to another room, breakfast is very good, you can order. The hotel is on the edge of St. Martin's Church, the city center.

Despite being a clean and comfortable hotel, we are still annoyed over their customer service when we wanted to change our booking as our pet died on our check in date. They would not change our booking. We did not want a refund just to move the booking to a date the following week. They refused.

Only stayed in this hotel for one night but can't fault it at all. Double rooms are not massive but very comfortable and contain great little touches, The free chocolate and drinks provided are a touch that probably doesn't cost the hotel a lot but is a welcome relief from the profiteering vibe most hotels portray. The hotel also has a built in chrome cast to the TV so you can cast over your own Netflix or Disney plus shows. I would also like to mention that despite the fact it seems to cater for a significant number of guests every morning the breakfast is exceptional and brought on order. (a little tip is you can ask for a cappuccino in the morning rather than the tea or coffee initially offered). Hotel is also in a great location near to a lot of nice bars and restaurants and although it doesn't have parking, the train station car park around the corner is reasonably priced and secure. Would definitely stay again and recommend.

01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

It wasn't our first visit to a hotel from a Malmaison chain and safe to say the experience didn't disappoint. The hotel is positioned very centrally and everything you need is at most 10 minutes walk away. Unlike other Malmaison hotels we have visited this one also offers spa and gym facilities which are open for the hotel guests and although we haven't had a chance to make use of them they did look nice and we will make sure to book a much longer stay to enjoy these facilities in the future. Breakfast as always didn't disappoint and is highly recommended. Same goes to the bar area which is very nicely design allowing the guests to enjoy a nice drink in the evening.

The location is very good, very close to the train station, it is more convenient to catch the train the next day. There are not many breakfast choices, but they are passable and full, and the waiters are still active. The only drawback is the equipment. It should be too many years old. The air conditioner in my room is the boss. Because it is too late, I changed it lazily after checking in. Anyway, I did n’t rest well that night.

The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.

This hotel is by far one of the most outstanding hotels in Birmingham city. The state of the art spa and gym most definitely contribute towards this factor; especially because of the intricate modern take to the architecture and interior design of the property itself. The service that I revived was top tier, the employees were always very polite and helpful you can truly see they are dedicated to providing memorable experiences to their guests. The hotel itself is beautifully kept with cleaner spotted 24/7 across the premises. !DEFINITELY RECOMMEND STAYING HERE!

Shane was really helpful in suggesting food and drinks and it was a nice, relaxed environment at the bar for our food. The food was well presented and tasty. The superfood salad was really nice. Definitely have the extra chicken. The desserts were also excellent. Sticky toffee pudding and chocolate brownie were also great. Would recommend it for a relaxing drink and food. Great service. Shane and Jessica were really nice.

Absolutely loved this hotel, fantastic and helpful staff on reception. Clean and friendly. Very professional. Cant say the same about my experience with Trim. Will not be booking anything else with Trim again. Feel robbed and I don't need any Trim points. If it was not for the hotel I would not have had the facilities I had paid for.