San Augustine Inn

The staff is always super nice and accommodating. I don’t think the place is being properly cleaned and sanitized after each guest. We bring everything to clean the room except a broom and mop. We also bring our own linen and spray the mattress down with Lysol. The motel needs a VERY thorough cleaning, new fixtures and decor.

It was a very nice hotel for the money. The front desk lady was very friendly.

When first checked in, the man at the desk was very friendly and professional. After about a few hours later, i get an email about how was my check-in/stay. It ask what was good about the check-in, i mentioned the staff. Then it ask something like how could management make my stay any better. I don't remember how exactly it was worded but, one option said something about either horrible or terrible beds. Now what i said was the beds weren't horrible or terrible,but they could've been better, and i going back to what can they do to make my stay better I said more blankets and sheets. So about an hour or passed and i called the front desk to see about the extra bedding. The man on the phone confronted me about my review, which not sure they can and or should do,but he did. I told him that i had a right to leave a review and he told me that i didn't and he wouldn't be giving me any extra bedding as well. In my opinion it was very unprofessional of him to confront me about my review. Had it not been so late in the evening and after traveling for 6hrs, we would've found somewhere else to stay, because my family did not feel comfortable staying after that exchange. For years we have gone to St. Augustine for family affairs, etc.. and stayed at this Inn but unfortunately that was our last stay ever!

Not good choices in San Augustine. Motels not hotels, no interior doors. $60 good tv choices. no breakfast and no good breakfast in the area. Higher Gas prices too

Quite, clean, and comfortable. Free coffee in office. Most were friendly except morning lady on Friday and Sunday.

It was a very clean and very quiet place.

My experience was good, room was nice and clean. Management was courteous, overall my overbite was pleasant. No problems.

Clean area, nice employees no issues

Convenient location, convenience store next door, easy check in/check out, comfy room, motel really outdated but was a goodnplace tonlay my head for the night.