Americas Best Value Inn Amarillo Downtown Reviews

Clean room. Staff was pleasant and attentive to needs and details.

Room is clean but towels are not. Bed is very itchy and not comfortable. Charged me $100 for damage deposit. They actual charge my credit card.

The service was good to me.

No tv. Sink was stopped up. Room was very clean. AC worked well. bed was comfortable. Ample towels/wash rags. Price was ok for the circumstances.

The front desk lady was very RUDE!!! Drove 9 hours to have her close the door an say Im closed go book elsewhere and theyll refund you!!! But after seeifn it she probably helped because its a very nasty looking hotel parking lot was dark and obviously rude staff. The baymount Hotel next door was happy to see me an very kind

Full transparency: I did get the night free so at least there was that. The manager and employee who checked me in were both good but I’m just so burned about what happened. Long story short. Got locked out of my room and had to walk a mile to another hotel. I feel another night free would have made up for the hassle and trouble (not saying I would use it but it would be a nice gesture)

Room not ready for guests. Bedside lamp in the bathroom as substitute for inoperable lighting and no towels available. Used soap left by the sink and trash not taken out. No sheets on the beds and comforters wadded up on bare mattresses. Was not offered any bedding or another room though many were unoccupied as we could see through open curtains.

The door key didn't work, so I had to go back to the lobby and get a new one, and that didn't work. I had to go back a third time and then finally get a new room.

Didn’t even get to check in BECAUSE they CLOSED early and wouldn’t be back till the next day .

Ibooked though expidia i didnt get in town and to the motel untill a little after 11pm they had a sign on the door saying no checkins after 11pm and wouldnt give me a refund so my son and i had had to sleep in my truck and im out $50. This place is trash!!!

Travelocity should not list this property. Room keys didn’t work on first two rooms we tried. Third room the key worked but there was someone sleeping in the bed. Forth room the faucet was broken and no smoke alarm. Terrible!

Our experience staying at the property was not good. The room was not clean. Dusty floors, countertops, and desktops. When the door was closed there was a half inch gape at the base. Dust hanging off the ceiling. Additionally, the front desk called at 11:20 p.m. saying I needed to come to the office and pay my bill, which I had already put a deposit on. We had been sleeping for 2 and half hours. Please DO NOT STAY HERE.

On checkout the clerk seemed to be really disappointed that he couldn't keep my cash deposit.

The tub drained very slowly so i was standing in inches of water during my shower, the blow dryer overheated and shut off after a couple of minutes of use, the heater didnt work very well, the card reader on the door lock didnt work the first night.