Antwerp District | 0.96km from Scheldekaaien Linkeroever
Centrally located on the Groenplaats square of the historic city center and being a true landmark since 1920’s, Hilton Antwerp Old Town is a magnificent listed and iconic hotel that blends contemporary flair with classic style. Perfectly positioned for exploring the bustling city and get inspired. Discover Antwerp, capital of cool for vibrant fashion moguls, art lovers, diamond magnates, culinary tycoons and inspired timeless travelers from the Hilton Antwerp Old Town hotel.
Pamper your taste buds with a culinary walk between local and sustainable products brought together in a traditional and recognizable honest Belgian cuisine whilst experiencing spectacular views of the iconic Cathedral of Our Lady.
Discover the boundless possibilities 14 air-conditioned meeting rooms with natural light have to offer. Or host an event in the unique, pillar-free and largest hotel ballroom of Belgium, the Belle Epoque Ballroom.
After exploring the stunning city of Antwerp, relax and tingle your taste buds at Blend 32 Bar with an instant revamped classic, seasonal drinks with cute little tweaks or sample beers from the best Belgian breweries.
Rejuvenate in the fitness center or retire from the pace of life to one of our comfortable guest rooms, complete with 32-inch LCD TVs, WiFi and bathrooms featuring a bathtub with separate shower. Upgrade to an Executive Room to enjoy the perks of exclusive access to the Executive Lounge with a private outdoor terrace overlooking the historic city. The Hilton Antwerp Old Town hotel also has a variety of stylish and spacious suites available, with separate dining and seating areas.
GGuest User2023.07.11
Well there are not enough words to describe this beautiful hotel . The location was perfect the facilities the staff all very helpful . The breakfast was one of the best Hilton's I have stayed at for a long time . Fresh fruits great eggs and breads . So much choice and the staff were so helpful . Thank you all
Antwerp District | 1.73km from Scheldekaaien Linkeroever
Located in district ‘t Eilandje, we offer you comfortable rooms with free Wi-Fi and complimentary breakfast.With only 15 minutes away from the express highway, we are based just at the border of the city centre. It takes a 20 minutes’ walk to enter the city’s beating heart with all the attractions it has to offer. You will find a metro stop just in front of the hotel with lines 1 and 24 who will bring you to the city centre or Central train station in just a few minutes.Leave your car in our underground parking or use the electric charging station and discover all what the city has to offer. Visit the MAS or the Red Star Line Museum which are located near the hotel. Or take a stroll along the Scheldt to enjoy the beautiful scenery until you reach the historical centre.Are you looking for a nice location to host your meeting? We offer a room with natural daylight and a capacity up to 26 participants, free WIFI, and projector at your disposal. Coffee breaks and lunch are also available upon request.After a restful night’s sleep in one of our inviting rooms, you can enjoy our complimentary Express Start breakfast buffet in our bright breakfast area. Next to our 24-hour reception, you will find our bar overlooking the harbour to relax after a busy day. Feeling snackish? Take a look in our Grab & Green shop for sandwiches, ready meals and snacks. A bit more hungry? In the area behind the hotel, you will find many options for everyone’s taste.
GGuest User2023.04.22
The view room can see the riverside museum. Very quiet. Suitable for early morning and morning running. Shopping is very convenient.
The other aspects of the hotel are normal budget hotels. The rooms are not big. They are clean. Suitable for business trips.
Antwerp District | 2.01km from Scheldekaaien Linkeroever
A stay at Hyllit Hotel places you in the heart of Antwerp, steps from De Keyserlei and Diamondland. This hotel is 0.1 mi (0.1 km) from Century Center and 0.2 mi (0.4 km) from Hoge Raad voor Diamant.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a satisfying meal at Gran Duca serving guests of Hyllit Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 200 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
MMathieu Jean-Baptiste2023.10.26
Great location so close to the train station and between 2 subways stations! Service ok, cleanliness ok but could be improved (I can tell that it was clean but not deep on the table, and the soap/shampoo dispenser was kind of broken so it spread all around bathtub)
Very Good
56 reviews
4.1/5
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Antwerp District | 2.18km from Scheldekaaien Linkeroever
Mercure Antwerp City Centre is located in the Diamond District opposite the romantic English style city park in the heart of Antwerp city. This modern hotel offers spacious and comfortable rooms which are perfectly equipped to accommodate individuals, couples and families. Ideal for business or leisure the hotel offers free WiFi throughout, a 24 hour fitness gym, a lounge bar and a restaurant, serving a mix of international and regional dishes perfect for breakfast, lunch or dinner.
GGuest User2022.08.04
Had a nice stay at the hotel. It was clean and tidy. Did not use breakfast service. The only point of criticism was that the use of the car park was not notified in advance by the tour company that it was Euro 19 per day. Paid half in the end.
There was also no information bulletin in the room about the facilities in the hotel. (safe/breakfast/telephone/lighting/TV remote control/cleaning)
Antwerp District | 2.18km from Scheldekaaien Linkeroever
A stay at Leonardo Hotel Antwerp places you in the heart of Antwerp, just a 4-minute walk from Antwerp Zoo and within a 5-minute drive of Sportpaleis. This upscale hotel is 1.5 mi (2.4 km) from Antwerp Market Square and 0.1 mi (0.1 km) from De Keyserlei.
Be sure to enjoy recreational amenities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, a vending machine, and bike parking.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
2024.06.01
Basic, very unimpressive stay, we arrived late and had a family room. A double + single for my teenage child. They must have given us the worst room in the hotel. The room was dark and dingy, window opened up to a brick wall not far away, and the single bed was placed in a tiny room not much bigger than the single bed. Very claustrophobic. In fact could have been used as a cupboard. My suggestion is to open up the room and remove the wall and move everything around. My child slept with me in the bed. I would not have expected her to sleep in that tiny boxed up area. It just did not feel nice. So all 3 of us slept in the double bed. We didn't have any spare pillows when I requested spares. We didn't have a shower gel either, and the bath towels were so small they didn't even wrap around you I was pretty disappointed and requested to be moved. They moved us the next day. The room had a double bed and a sofa bed. Well, I don't know which was worse. That sofa bed was so hard it was like sleeping on the floor. The breakfast was limited. They best day was Sunday, and we noticed each day that we had less on the buffet as the days went on. The cornflakes were stale. The pancakes miserable. No hot items other than eggs and beans. Just very basic. We chose this hotel because of the parking. However, because we had a big car, we were told it would not fit in the car park. Therefore, the only good thing that was good about this hotel was the location which is close to shops and restaurants and the train station. I did speak to the reception manager the next day and stated my points. She was polite and helpful. Took my points on board. However, I'm not sure if anything will be done about it! For a 4 star hotel and the money we paid per night I would expect more! I don't think I would come back again.
Antwerp District | 2.23km from Scheldekaaien Linkeroever
Welcome to Hampton by Hilton Antwerp Central Station located in the historical city center of Antwerp, just opposite the main railway station. This Hampton by Hilton hotel is surrounded by shopping and dining and is also within walking distance of the Flanders Meeting & Convention Center, the diamond district, the Cathedral of Our Lady and the Elizabeth Hall. A great newly opened hotel, suitable for working trips and days out.
All of our 145 spacious, air-conditioned guest rooms have a comfy bed for a good night’s rest. Get work done at the large desk in your room with ergonomic chair or watch your favorite program on our 40-inch HDTV. For families or extended stays, upgrade your stay to a larger room with a kitchenette and two king-sized beds.
A hot breakfast is included in every stay, as we believe a good start of the day is important. Our Antwerp hotel has a boardroom for small meetings and an on-site work zone for business
TTRAVEL DEVIL2023.10.31
The Hampton by Hilton Antwerp Central Station offers a convenient and comfortable stay. Its prime location near the central station provides easy access to local attractions. The modern rooms are well-equipped and maintained, ensuring a pleasant experience. The complimentary breakfast buffet provides a satisfying start to the day. The attentive staff members are friendly and helpful, contributing to a welcoming atmosphere. However, some guests have noted limited space in the rooms and occasional noise from the surrounding area. Overall, it remains a favorable choice for travelers seeking a well-located, affordable accommodation option in Antwerp.
Diamond District | 2.34km from Scheldekaaien Linkeroever
With a stay at A-STAY Antwerpen, you'll be centrally located in Antwerp, within a 10-minute drive of Antwerp Market Square and Antwerp City Park. This eco-certified hotel is 0.6 mi (0.9 km) from Diamondland and 0.7 mi (1.2 km) from Elckerlyc Theater.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Satisfy your appetite at Grabn'go, a café which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Antwerp? This hotel has 194 square feet (18 square meters) of space consisting of conference space and a meeting room.
Make yourself at home in one of the 190 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
GGuest User2021.09.01
We have reserved this hotel using a Bongo check and we have been pleasantly surprised by this new hotel, very conveniently located within a few hundred metres from the Central Train Station in Antwerp, that provides for everything a traveller needs in terms of accommodation and is at the top of technology as it states: it's connected. The staff is very nice and helpful and we really had a great stay. I warmly recommand it. And, as a little bonus, they are very accommodating when it comes to the four paw members of our families.
Antwerp District | 2.52km from Scheldekaaien Linkeroever
You will find the chic but casual Linder Hotel Antwerp in the glitzy diamond district, right next to the cathedral-like central station. It is a charming home away from home and a top business location that leaves nothing to be desired. Centrally located yet absolutely quiet, it offers breathtaking views of the city whether you are relaxing in the lounge or working out in the fitness room. The hotel has 173 beautiful rooms and suites offering all the comfort you need.
GGuest User2024.04.01
Hi thanks for the stay during late Feb 24 when i stayed for 4 nights whilst I attended an event. The room was clean, spacious, staff members friendly and on Fri, Sat evenings definitely happy vibes round the bar. Overall rooms were large, well looked after, nicely furnished and in good condition. Not the most modern but thats ok with me as good quality fit out. Staff were super friendly and helpful. Fun lobby vibe and music, be aware no check in desk to speak of and after hours access could be a little more efficient (with room key perhaps rather than buzz and wait). Also some USB charging ports would help to (couldnt find any in my room).
Antwerp District | 2.66km from Scheldekaaien Linkeroever
With a stay at Leonardo Hotel Antwerp The Plaza, you'll be centrally located in Antwerp, just a 4-minute walk from Antwerp City Park and 10 minutes by foot from Vestar. This eco-certified hotel is 0.7 mi (1.1 km) from Diamondland and 0.8 mi (1.3 km) from Flemish Opera.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy a meal at Orangerie, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Antwerp? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 81 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
2023.11.08
I thought hard about giving this hotel a 3, but on balance think it is fair. In many respects it could score 4 but crucially the sound proofing and specifically the flooring to the bedrooms is inadequate. We were kept awake an hour the first night until the night receptionist kindly called the room above after midnight to ask them to remove their footwear / stop pacing. The second night closing doors above woke us briefly but then the third night there were comings and goings on our floor between several rooms around 3am for 45 mins and we heard it all. Hopefully the hotel will consider doing further works to mitigate this for future guests. Otherwise we found the hotel / bed comfortable, the mostly continental breakfast was fine (fresh juices, fruit, cereals, breads, meat / cheese & pastries) and the bar food did the job on the last night. Its a 25 min walk into the interesting / lively old town where we spent most of our trip, but reception will call you a taxi that costs around 15 Euros if that is too far or it is raining. MAS is worth a visit including the view from the top.
Antwerp District | 3.77km from Scheldekaaien Linkeroever
Crowne Plaza® Antwerp hotel combines business must-haves and a residential feel. Nestled in the Green Heart of Antwerp, right off the R1 Ring Road, our hotel is 30 minutes west of Brussels Airport and halfway between Holland and France. You can be in the historic city centre in 10 minutes via bus 17, or walk out the front door to one of the nearby parks. Our site just south of the city centre and west of the airport serves as the perfect base for group functions, too. Our Meeting and Events team helps you plan events on an intimate or grand scale. 16th-floor rooms feature spectacular city views. Flexible spaces off the lobby are perfect for casual meetings. All 14 meeting areas are equipped with included Wi-Fi.Fit sightseeing and shopping into any day with a quick ride to Antwerp city centre. There, wander the picturesque Grote Markt along the River Scheldt to view Gothic architecture. Hit the high-fashion shops around Schuttershofstraat in between meals or appointments. Maintain your fitness routine with a jog at nearby Nightingale Park, one kilometre to the southeast, or rent a bike at the hotel to explore farther afield. Business-ready services and amenities include Wi-Fi, multilingual staff and a technical concierge. Visit the sauna and steam rooms. At ANNA Living and Bar, grab a cocktail with colleagues at the end of the day.
GGuest User2023.05.31
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo
Excellent
94 reviews
4.5/5
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4.6/5
Outstanding
GGuest UserThe hotel is located 5 mins walk from Central Station (down the side, not towards the front), so great when arriving by train. Easy to walk to the main parts of town. Check in was at a couple of tables to the left of the entrance. Had a clean twin room and even after we pushed the 2 beds apart properly, there was plenty of space. Large bathroom with plenty of space around and under the sink for personal toiletries, although nice hotel toiletries (hand wash, moisturizer, shampoo and conditioner) were supplied. For some reason we had 2 shampoos in the walk in shower and when we told housekeeping when going out and asked for shower gel, we were left with another shampoo. This was not an issue though as we'd brought our own stuff so just used that instead. Complimentary bottle of still water provided every day which was nice, although the tap water is perfectly clean and drinkable. Flavoured (fresh mint or fruit) water, apples and gummies provided on a table near the entrance/exit, which was a nice touch. Staff very friendly and helpful. We didn't have the breakfast at the hotel as there are so many other options nearby in the town and our main reason for going to Antwerp was to eat locally.
TTrek49689435881If you want staff to do absolutely nothing about someone breaking into your room then this is the hotel for you. I was staying here with my friend in a room on the second floor. Someone tried to break into our room by kicking our door three times. We couldn't reach reception by phone call, I tried texting reception. They messaged us on Whatsapp to not worry and that we are safe even though a person kept trying to break in. They didn't try coming down to our room to check if we were okay. Didn't care about our safety. We then had to call the police and they were taking a long time to get there so we called again only to be told by the 112 operator that the staff weren't letting the police into the hotel. Finally they were let in after our door was being kicked at for an hour. The police were useless since they didn't even check if the area was safe before telling us to just sleep and enjoy our holiday. We wanted to see CCTV footage because there was a camera in our corridor. We went to reception, and a member of staff told us that he had the cctv ready for us because he guessed that we would want to see it. He showed us the recording of the corridor and told us ”see there's no one in front of your door”. But my friend and I noticed that the time stamp was covered by a black rectangle but you can see a bit of the number underneath it. The bottom of the digits could still be seen and clearly read 2 am and not 1 am which is when the incident occurred. When we told him that this is live footage and that we want to see the recording of the 1 am incident, he kept telling us ”no there's no one in front of the door” until he finally admitted to us that this was live footage and that he needs the manager to access the 1 am footage. This seemed sketchy. Why the need to lie about it? We stayed at reception as we were too scared to go back to our room. At around 3 am we decided to try going back. After being in the room for just 10 minutes, someone tried to break down our door again. This time the 112 operator hung up on us and we didn't try calling reception since they proved to be useless. At 3:50am I called a girl from our University course who was on the same floor. She luckily found no one at the door and so we ran down to reception. We stayed at reception all night and didn't sleep. Staff were no help apart from that same staff member offering us ”very stiff alcoholic drinks to help us relax”, that's how he put it, we of course refused but he kept coming back and offering us drinks despite us saying no repeatedly. At around 8 am I saw our lecturer from our course at reception so we went with him to see the cctv footage. At first the manager said that she can't show it to us. When our lecturer said that we'll go to the police then she changed her answer. Before even showing the footage she said ”I looked through the footage earlier and saw that it was a door nearby making the noise because it kept being opened and closed”. We insisted to see the CCTV s
GGuest UserBeautiful and sparkling new and clean hotel! Great service lovely products and a good stay.
My Only comment was that the ‘plant based’ kitchen offered real bacon and eggs for breakfast. Stick to your principles! This felt very unauthentic.
Tiny gripe for a beautiful hotel
HHTXXPros:
- decent location; about 7mins walk from the Antwerp Centraal, and 2mins from Flixbus busstop, though in a relatively quiet corner.
- they have a small common dining area on the ground floor with microwave, fridge, kettle and vending machines selling snacks and coffee. the coffee machine needs some upkeeping though, and the snacks vending machine was done during our period of stay.
Cons:
- if you stay on the lower level floors be prepared to keep your curtains closed - the whole room can be seen clearly from outside the hotel.
- room has everything you need but can't help feeling like it's hollow, barren and empty; there's barely any interior works done to the room.
- no kettle in the room and you will need to deposit 10euros to borrow one.
AAnonymous UserSmall, clean, affordable hotel located next to Central station. The room was basic but cute and comfortable. The beds were comfortable. We had a double bed with a twin bed bunk bed above which was perfect for our family of 3. There’s soap and towels, but no shampoo, hairdryer, kettle, or aircon. The window opens only a few inches, unless you get them to unlock it. We brought a portable fan, so that helped on such a warm day. There’s a Lidl supermarket next door and a cafe a block away. A couple blocks away is the diamond district with an interesting mixture of Hasidic Jews and middle eastern Muslim immigrants. The city is very walkable from here. From the station, the Meir is about 10 minutes walk and the Grote Markt is about 20 minutes.
We (couple) took an apartment with separated room, and it was roomy and very quiet. Everything was clean, and almost as important, new (2023). I asked in my reservation for a second duvet for the bed, as my better half is a duvet-hogger, and it was there when we arrived. It was a double width too, so we ended up with lots of duvet on the bed, but as the bed was wide enough, that was no problem. The pillows where a bit high for our taste. There were three to choose, and the thinnest one was just on the line for us, but we slept all right. Bed is confy, with that ”thick mattress with thin mattress on top” concept. Movement from one side to the other travels more that in a full viscoelastic mattress, but less than in a spring one, so it was ok for us. The hotel has two buildings, connected by a first-floor gangway with apartments on the sides. We got an apartment, the number 111, that was in that connection, and it was really quiet, the windows looking to some inside court, rather wide, and I think no neighbouring apartments at all. We went at the time of some big festival in Antwerp, and we heard nothing either from outside or from the neighbours. Only drawback of this particular room is that the bathroom is adapted for wheelchairs, so the shower is covered by just a curtain and with a couple of supports that restrict movement a bit, but that was a minor inconvenience for us. On the plus side, the bathroom was really big. We liked the decoration, and the lighting possibilities too. The oven is a combination microwave-grill, and was clean too, as I say, everything is rather new so that can change with time. All in all, a very good experience.
Mmi youngParking is a public parking lot, so you can't leave once you park. It costs 20 euros for 24 hours, and you have to pay the difference every time you leave after parking. It costs 4-5 euros per hour. There are commercial facilities, supermarkets, pharmacies, shopping malls, burger shops, and other restaurants within 200-400m walking distance, so it's convenient. The hotel was very comfortable, spacious, and clean.
Came for 2 days, stayed the whole week. Centrally located, just short walk from Antwerp's central station. Rooms are a bit outdated but still cozy. During the cold winter it could be a bit cold in rooms due to not so good heat isolation, but I stayed here in pretty warm spring and no problem. Everything is clean, staff nice and helpful. A place to stay again when I am back in Antwerp. ❤️
MMete ArslanGood location, near the central train station and close to restaurants and pubs.
Breakfast was decent. The room was ok.
The airconditioning didn’t work and it was pretty humid and warm at night.
I reserved a room for myself and a friend one month in advance for an event in Antwerp Sportpaleis. When we arrived at the hotel, we discovered it was not twin separate beds.
The receptionist was rude and wasn’t helpful to change the room to separate twin beds. He made us wait until 1:30 AM in the morning to change into a twin bed room instead of one queen size bed.
Please be more flexible and customer first minded.