It was terrible! If I call about bowling around the afternoon because I read you can't book online and if you check out that everything is full, I want to ask if it's really like that. They told me on the phone that this weekend is not busy and that there's a free place to bowl. And even if it's full, they'll find a different solution, so yesterday we arrived, We want to go bowling can't be full, next day Sunday it's full, and massage can't be all booked. We were not the only one, there was also a family with 2 children, lady, I think the manager or something like that (a little older short hair with a glass) very unconscious she told them - full is full, you're sorry. What answer is that? The father of the children wanted money back because there was really nothing to do with kids . They pay almost 700 e for a weekend with children and they can do nothing because there is no place, but they pay for it? ! The manager says she only has six places to bowl and what? The evening I ask again what solution they have, because if I call, this is what they told me phone, she says she can't do anything! If I know, I would never come here. There are four places in Preston Palace and everyone can bowl even in the weekend there is never such a problem. I am so disappointed that it was really a waste of money. We're riding 200 km to go alone to the pool? Truly, if you don't want bad experience, don't go here, choose another hotel where they're going to treat you as you deserved.
58 Reviews