Guest User
February 27, 2023
Unfortunately I’m not able to give zero stars, but if I could then I would. The worse hotel experience of my life. Arrived at 9.30pm at reception to be greeted by nobody. Called the emergency number and the person hung up on me. Then managed to get through and was told the room was open, it wasn’t. Eventually a very miserable lady came to open the door to our room with a key and told us it was OUR fault for this catastrophe that had happened. I’ve traveled many times before and stayed in many hotels, worldwide, and never ever experienced something of this scale. Absolutely unprofessional and a tremendous waste of time. If you are planning to stay here, be well aware that good service is not on offer and if anything goes wrong with your stay then you will 100% be blamed by the staff.