Fairfield Inn & Suites Austin Downtown

Fairfield Was great, everything was spotless. The staff was wonderful and very helpful. Place is beautiful. Will stay again

The hotel staff was quick and courteous. The room was great. The hotel is an area near a lot of night life so there is some noise, but not the fault of the hotel.

This was a fresh new property with a direct access to the Rainy Street zone. Transportation was excellent being on Interstate 35 directly in front of the hotel. Staff was friendly and the room was clean and new!

Overall, nice new property. Consistent with with the Fairfield/ Marriott brand and service. Lovely rooftop terrace, good breakfast, friendly staff. Few thoughts: $45/day for parking is obnoxious, coffee is not very good, and somehow ants got in my bed and left me with about 10 bites.

My room was very nice and the staff were helpful and friendly. The only negative, and your mileage may very, was that there’s a restaurant right next door that was playing live music until 2am. If that’s what you’re looking for it’s great, but if you want sleep, not so much. Not the hotels fault.

Great hotel overall rainy Street is the street over so there is bars and dining to check out one thing I’ll say is didn’t like paying the $45 for parking at the hotel lol other than that very clean hotel

On a recent trip to Austin, was not sure of the best location to stay. It appeared to be within walking distance of some local areas of interest. The hotel was on the highway and if you are a light sleeper this is NOT the place for you. Highway noise on one side and bar with bands on the other. There were only a few friendly employees, everyone else seemed pained to talk with you or answer questions. Breakfast was the typical but frequently they'd run out of food before the end of the morning 10A cut off. No water fountain or free access to water. I am sorry, that is the lowest of hospitality to me to not offer water to your guests. Of course they want you to purchase water at their over priced snacks stand. I expect more from Mariott. I will not stay at this location again, just because of the location/noise level but overall the hotel was clean and comfortable. Plenty of seats in the lobby with a few activities.

The customer service was atrocious. Every person that interacted with me at the front desk was extremely rude. My room didn't have any shower towels when we arrived. I was on the 16th floor and getting up and down from my room took forever because the staff was always coming on the elevator and going up or down 1 floor so we basically had to stop on every floor every time we went to or from our room. The only saving grace was the location of the hotel. Not worth the price

Parking garage is terribly small unless you have a small car. Night club next to location plays loud music until 3am. Don’t plan on any sleep