Bintan Beach Hotels

Our experience is the hotel is great, the staffs are very friendly, especially staff Aminah, she brought a bright smile and always love to talk to her. Hotel cleanliness is great. The breakfast buffet is delicious as well. Only, we have encountered about the lunch , where the Angilo Olio taste is very bland and the dine in food - Soto Ayam is way too salty. Other than that, we enjoyed our stay so much. Thank u HOMM LAGUNA Bintan.

The hotel is part of a bigger resort property. The hotel location is good and the staff service attitude is great. However, the quality of the foods served in the restaurants are not good. The goods sold in the Happy Marts inside the resort property are extremely overpriced which are 3 to 4 times more expensive than in Singapore. Further, the gym in the Recreation Centre has a very strong mouldy smell. The quality of the SPA is not good. The technique of the masseurs should be improved. Also, the air-conditioner in the massage room is broken. Not worth to have any SPA treatment there.

Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.

The room was perfect, and the service was exceptionally good, with complimentary snacks, disposable shower caps, toothbrushes and toothpaste, slippers, and combs, as well as shower gel and shampoo. Although there was an unexpected issue, the staff actively resolved it. It’s a very nice hotel. The breakfast was also delicious. I recommend everyone bring some stomach medicine when they visit; even though I was very careful, I still got an upset stomach. I suggest opting for the hotel's airport transfer service, it’s great value for money.