Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
Health Protected
Carretera Federal 307 Cancun-Playa del Carmen, Calle Manzana 102 Lote 15 Km 332, 31, Benito Juarez, Quintana Roo, 77500, Mexico
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With a stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino in Puerto Morelos, you'll be 6.3 mi (10.2 km) from El Tinto Golf Course and 10.5 mi (16.8 km) from Ventura Park Cancun. This luxury property is 12.6 mi (20.4 km) from Puerto Morelos Town Square.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Cancún International Airport
(16.4 km)
Landmarks: torre royalton
(3.1 km)
Landmarks: Tequila Factory Cancun and Villas
(3.3 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Diamond Club Luxury Junior Suite with Swim Out Non smoking
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Luxury Junior Suite Ocean View Diamond Club
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Luxury Suite Ocean View with Terrace Jacuzzi
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Luxury Junior Suite with Swim Out Non smoking
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Luxury Junior Suite Non smoking
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Luxury Junior Suite Ocean View
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Diamond Club Luxury Presidential One Bedroom Suite with Swim Out Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
6
Diamond Club Luxury Presidential One Bedroom Suite Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
6
Diamond Club Luxury Family Suite with Sea View Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
9
Diamond Club Luxury Presidential One Bedroom Suite with Sea View Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
6
Luxury Family Suite with Sea View Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
10
Luxury Presidential Two Bedrooms Suite with Sea View
1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
2
Luxury Two Queen Suite with Terrace Jacuzzi Non smoking
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Check Availability
7
Luxury Suite with Terrace Jacuzzi
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
6
Luxury Presidential Two Bedroom Suite Swim Out
1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
9
Luxury Presidential One Bedroom Suite Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
6
Luxury Presidential Two Bedroom Suite Swim Out Dc
1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
5
Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club
1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
Luxury Junior Suite Swim Out Diamond Club
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Check Availability
Luxury Junior Suite Swim Out
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Check Availability
1
Luxury Family Suite with Sea View
1 King bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Sea View
Electric Fan
Check Availability
5
Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club
1 King bed and 4 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Luxury Presidential Ocean View Two Bedroom Suite Diamond Club
1 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
7
Luxury Presidential One Bedroom Suite Swim Out
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Check Availability
Hide Room Types
Guest Reviews(100)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Kenya
February 17, 2024
The property was amazing. The food was so so..other that the beach was pretty, the rooms were super pretty, the staff was friendly, check in was easy... we had diamond club and it was worth it
Dayron
February 17, 2024
We booked ocean view and got pool view, we booked king bed and got queen bed. I requested birthday banner they didn’t put it.
Ramlal
February 16, 2024
The food and facilities was awesome. The staff very professional.
We weren’t able to use our 300$ credits because every time we tried they Said we couldn’t.
Also the tours were excellent except the information given to us was misleading and it created some major frustration which we didn’t pay for.
Nicole
February 12, 2024
Restort was great but trying to eat dinner was tough as they do not accept reservations unless your in the diamond club
Ankita
February 7, 2024
Had an amazing experience/ it’s a beautiful property with a very pleasing staff. The restaurants were really good and offers you a good choice. My favourite was Indian( taj) and the best customer service was from Diego (Taj restaurant). He went above and beyond to offer the best service. It’s a kid friendly property. I would highly recommend.
lynda
February 7, 2024
this was our second stay at the Royalton. both of our visits were at the diamond club. The facilities this year compared to last year have declined. There has been a sewage odor that developed. There was mold, located in my room. They were unable to change my room. Otherwise, the service staff was very accommodating. food was still excellent. Pool facilities were clean and maintained.
Stefanie
February 5, 2024
Ugh this place has such potential and just falls so flat in so many ways. I wanted to love it and it kept giving us reasons to hate it.
DO NOT waste your money on Diamond Club and all the things promised, like a butler and 5 star service. It was complete BS.
1. Staff - either a hit or miss. Half of them were wonderful/helpful/friendly and the other half were pretty much the exact opposite.
2. Logistics & procedures - CONFUSING. I can't book dinner in advance? Wait, I can, but the butler has to? But only 1 day in advance? But the steakhouse is booked for the week already? Etc etc etc. Every rule there seemed to change each day.
3. Our "butler" saw us a total of like 3 times in a week and helped with exactly nothing. Room service helped with nothing. Housekeeping, same story. And these were simple requests, like "can you bring up 2 blankets" (called three times and texted the butler and called the diamond club room...took over 24hrs just to get one blanket), "our room has no food or water in it, can it please be restocked" (I asked 5 times in 3 days and it literally never happened).
4. The food was also a (50/50 of whether it was going to be edible or not. Also, every single adult and one child in our party got food poisoning.
Positives:
The staff and food at the steakhouse and the Italian restaurant. Wonderful. Great people, great food.
The look of the hotel and beach in general...the place is drop dead gorgeous. Hence, wasted potential.
Definitely would not return.
Alicia
February 3, 2024
This is a lovely property with equally lovely staff who are eager to please. The rooms could use some TLC with touch ups and new furniture and some of the grounds needs some attention but overall it’s a big beautiful resort with lots to offer. I would return and I would recommend it.
JORGE
January 31, 2024
Rooms are not how like the photos show. Not clean, up to quality and old dirty walls. Great choice of food with many restaurants. Overall 6/10
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 1 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2014
- Number of Rooms: 839
With a stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino in Puerto Morelos, you'll be 6.3 mi (10.2 km) from El Tinto Golf Course and 10.5 mi (16.8 km) from Ventura Park Cancun. This luxury property is 12.6 mi (20.4 km) from Puerto Morelos Town Square.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 8 outdoor swimming pools are a perfect way to relax and recharge. Additional amenities at this Beaux Arts property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 3 bars/lounges, 4 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 840 guestrooms featuring MP3 docking stations and free minibar items. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 8 outdoor swimming pools are a perfect way to relax and recharge. Additional amenities at this Beaux Arts property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 3 bars/lounges, 4 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 840 guestrooms featuring MP3 docking stations and free minibar items. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Tennis Court
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Water ParkFree
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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