María I
February 25, 2024
Well, if you wanted to go to a co-op property that is not an all adult resort, then this property is for you. The staff was friendly at all. The restaurants service was great but when you go to check in the hotel, you get hit in the face with a lot of children running around and you’re kind of confused then you go to check in. They are not too friendly and trying to upsell you on everything including your rooms. Then you are met by a host that is trying to sell. I don’t know if it’s a timeshare or coupons, but it feels like a used car salesman, just harassing you and trying to get you to buy something I paid for a vacation not a timeshare timeshare discount discount service type deal it just felt overwhelming didn’t feel very comfortable for my vacation and then we got to the room. The room covers had make up blood hairs on them took pictures of everything called room service. They did correct it, but it wasn’t something nice to walk into , very stressful for three days that we had on our trip