Guest User
December 18, 2023
Adnan's Birmingham Awful place, don't go! 929610734 We actually turned up and drove away! Its a vile place. We'd paid £90 for 2 nights which yes is cheap, but I've paid less for nicer places! I asked for a refund stating a death! Because I didn't want to upset them by telling them their hotel was so bad, but they replied with we can't give you a refund!! So its good to know they are unaccommodating so that I can write a complete truthful review! It was a youth hostel, which was not stated on the booking site I used (Agoda)! It was grotty. It was on an extremely busy road with a lot of rubbish behind the building and the rubble made car park. Mattresses, piles of wood and probably a lot of rats!! etc.! Unsafe looking area and lots of signs basically saying leave your car at your own risk!! I was definitely not going to stay here and so ended up spending another £120 to stay at the Ramada instead! Also, never book through Agoda as their service is appalling. Their website never works properly and their customer service is terrible.