Regency Hotel

The checking in and out process was simple with no problems. There are ongoing renovations and improvements. The restaurant was closed however delivery options and nearby eateries and COOP mini market close by. Easy access to city center by bus or a 30 minute walk along the main road through the Victoria park near the University campus. It has a convenient location with an affordable price with free parking available.

Place needs a complete overhaul and well past it's best. Lucky arrived late and got away early. Very dated and in need of a clean. Been a while since I came across a spot like this. Are they any quality inspections carried out anymore. Star rating well off the mark

This is without doubt the worst accommodation I have ever been in, I won’t say stayed in as we didn’t stay, we went to our rooms and within 15 minutes we had checked out and left. We booked 5 rooms for work, the whole hotel was dirty, smelly, and dangerous, live wires on show in my bedroom, something that looked like bloody up the wall and along the skirting in my bedroom and banisters on the 1st floor that were loose. I am actually lost for words as to how bad it was.

The hotel was the dirtiest place I have ever stayed- three rooms I was shown - I stayed in the third one as I had no choice, I had pre paid. I don’t think that the guy behind reception had washed in weeks - that alone should tell you enough!

This must be the worst hotel stay I have ever had. I booked a superior room in this 3 * hotel. From the room perspective, there was a big draft coming through the window. the electric socket was broken, the fixtures and fittings were in a poor state, the television didn't work and there was no hair dryer. The bathroom bin hadn't been emptied from the previous occupant, the bath was dirty, the cups had a layer of dust in them and there was chewing gum or something equally sticky on the floor. In addition the curtains didnt completely close, letting in light from the road outside. On check in I asked about the restuarant but it was closed as I was told that the hotel was being refurbished although there was no sign of this anywhere. I had to go out to get a take away. When I went to work the following day I left a note by the television asking for a hairdryer and for a working television as there was no-one on reception. When I returned that evening my room hadn't been serviced so no chance of what I had asked for. The person on reception didnt lift his head from his phone even when I asked him a question. In addition to the above, this is certainly not a hotel for single female travellers.

Amazing place, the attendant was super nice to me. Showed me directions to get to my place.

Nice place with an interesting history. Friendly staff, excellent service and immaculately clean. Pricing was fair considering I booked it for the very same night I was making the booking

This was a VERY last minute booking as I arrived at another hotel which was terrible, this one was slightly better, but much more expensive, and not justified. I understood they weren't ready for our arrival, however, if the room is showing as available, it should be ready to go. I had to go back to the reception 3 times to get toilet roll an extra mug as there was only 1 and handwash/shower gel as the one in the room had finished. The room was very cold upon entry as the window was open and there is no heating in the room. There are no smoking signs all around the hotel, but you can smell the cigarette smoke in the corridors. Prices should be reduced for its current state. The bar is showing on the website but it is closed for renovations. The whole hotel was probably beautiful in its heyday but very much run down now and in need of a lot of money being spent to make it what could be a stunning property and incredibly central.