Name: Hotel Ambassador
Address: Bern, Switzerland
Rating: 8.7

Switzerland

Geneva

Bern

Traveling through France and Switzerland, I have to say that Swiss hotel service is a notch above French, truly reflecting the difference between a highly developed and a regular developed country. Even though this hotel doesn't have a high rating on Ctrip, its facilities, views, service, and breakfast were all excellent. If you're looking for accommodation near Geneva station, I highly recommend this place.

It's very close to the train station, but quite quiet at night. A pleasant surprise was that I arrived at the hotel early in the morning and was already able to check in. The staff were very helpful, providing me with a transportation card and a brief introduction to the city.

The room was clean and tidy; highly recommended.

I stayed for 3 nights in June, during an unusually hot spell. The room had air conditioning, and it worked well if you tilted the bathroom door towards the room. Not having a fridge in the room was a bit of a hassle, but I could get free ice from the front desk. The location was super convenient, almost directly connected to Geneva Central Station. My room unfortunately faced the recycling collection point, so the view wasn't great, but it was kept clean so it didn't bother me too much. The breakfast restaurant on the 8th floor seems to only be open for breakfast and offers only a continental spread. I was a little disappointed that there were no vegetables.

This hotel is closed to the Geneva International Convention Center that’s just within 10 minutes walking distance. Besides, there’s also bus routes such as bus no.8 that can go to the city centre for shopping and the lakeside to see the beautiful fountain. After finishing shopping and sightseeing in the city centre, it’s also okay to take the same bus no.8 to come back to the hotel.

Location was great. The train station at your doorstep. Staff were helpful. I voiced my concern about heating and a light that was blinking and all concerns were addressed quickly. All in all, a great stay and staff were well trained and based on my conversations with them, they had been working there for a long time, hence the knowledge and level of service. One thing though, is that the lighting in the room could be improved; that would be really helpful for those coming on business trips and working on their laptops.

One of the few hotels in the area that offers family rooms. However, its underground parking garage is incredibly narrow and terrifying; my Mercedes GLE almost got stuck in the roundabout when entering. The rims still sustained minor scratches. Thankfully, the hotel staff were very friendly and helpful, assisting me out of the underground garage and allowing me to park in front of the hotel.

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