Name: Protea Hotel Fire & Ice! Pretoria Menlyn
Address: Pretoria, South Africa
Rating: 8.8

South Africa

Cape Town

Zambia

Lusaka

Pretoria

Umhlanga

Sandton

Tanzania

Dar es salaam

Although our family room was not that big, I like this hotel for superb location, free parking, cheap and good breakfast

Beautiful hotel, but super small room. I wasn’t expecting the room to be that small after payig so much money. I booked the hotel for 4 nights but had to cancel the other 3 nights because it was very small and couldn’t even open my luggage well, there was just no space. 

The room was just ok, just a standard room.

The hotel was out of this world.The staff were friendly and extremely helpful .The hotel’s cleanliness was breathtaking .My room was nice and spacious The hotel bar has an outside are where you can chill and have a cocktail .The hotel also has a restaurant,you don’t have to order in or go out to eat because the food was very good .I cannot  wait to be back and experience the pool area

The hotel is in a great location with beautiful scenery outside. The hotel is very clean. The room is large. The service staff is warm and thoughtful. It was a very satisfactory experience. I look forward to staying here again next time.

This is a very clean and safe hotel with a good breakfast. There is a Wild Fig Restaurant just a stone's throw away where you can dine (but it seems to be closed on Sunday night).

It only takes about 15 minutes by taxi from the hotel to the airport and the city center.

The staff was friendly and helpful, willing to adjust and help. Allow us to check in early upon arrival because there is availability. Overall was excellent hotel, services and hospitality.

Just one comment, the floor is quite dirty, you are recommended to wear slippers but hotel slippers are not provided. Other cleaning facilities and services are available the basic.

The service is impeccable from the security gate to your suite. Friendly, efficient and professional staff. Excellent restaurant and breakfast. A very comfortable room. The room lacked cutlery and crockery. There was an AC in each part of the room but basic TV channels. The room also had a comfortable bed and great Eartherapy toiletries. A great stay overall. 

Staff go out of their way to help

Enjoyed our stay here
This old hotel is kept clean
Enjoyed the Buffet breakfast
The staff is very attentive. Just ask and all will be sorted superfast.They would ask whether our needs were being met during our stay. 
Its location on Cairo Road makes it easy to visit some of Lusakas iconic sites i.e. the National Museun, Culural Village, and various markets. Area around hotel felt safe.
My thanks to all the staff esp. Reception Luckson and Charity and Mercy in dining area

Facilities: Airport hotel, the room is small, like a dormitory. It is a place to sleep. No slippers, no toothpaste toothbrush. The bed is small. The air conditioner is not hot. Breakfast is very small.

Hygiene: There are bugs.

Environment: There is nothing outside, it is close to the airport, and you can walk to the airport.

Service: When you sit down and order food, suddenly trip. Ask the waiter for a box of matches and charge 50 grams of watcha.

Very good business experience journey, African hotels are good, have the opportunity to continue to stay again, the hotel overall clean service quality is a four-star 

Breakfast was average and environment was ok. There is a 24-hour convenience store near the gas station next to it. It is too difficult to find a convenience store in Lusaka. In a business district, you can go to the supermarket to buy something during the day.

I was in Pretoria for a business trip and this was my first time staying at this hotel. It's next to a large sports stadium, and there happened to be a game on the day I checked in, so it was very crowded. The hotel reception even warned me to be careful with my phone outside in the crowd. The room was standard for a business hotel—nothing special. The only drawbacks were the noisy air conditioning and the lack of a gym. However, there are supermarkets and restaurants nearby, which is very convenient.

Affordable three star. Pleasant stay and safe parking. Comfortable bed. WiFi didn't work in the room and no flexibility whatsoever for early check-in (”the rooms aren't ready” - but suddenly they're all ready at the same time...). Would stay again at the correct price point.

The hotel is small overall, with complete functional facilities, but the rooms are a bit small.

Protea Hotels

Columbus

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