Name: Sterling Ooty Fern Hill
Address: Ooty, India
Rating: 8.1

India

Wayanad

Udaipur

Ooty

Palakkad

Pauri Garhwal

Shimla

Everything was great except the pool. The water was over-chlorinated/contaminated and caused itching and burning on my kids’ bodies, especially in sensitive areas. Several other guests had the same problem. The management was supportive when we complained but gave no explanation. My son still has pain and irritation in his genital area two days later.

Such an amazing stay at the resort! had chosen this resort for my wedding anniversary. Right from the welcome to every interaction with the staff, they have been super super sweet and geneeous. The breakfast spread was decent, rooms were clean and good size. Staff was welcoming. Property is well maintained. Thanks for being an amazing host! also my special mention to amit who greeted us at the reception and aditya from restaurant staff who were very spontaneous.

Property location is ok. Good part is it is easily accessible. No lake view. Restaurant is on roof top. Y he food was nothing exceptional. Service was good & staff attentive. Royal suite is huge but lacks amenities. Pool was small. Garden was well maintained. The was a private residence in between 2 wings of the hotel and one has to access these 2 wings video the driveway as they are not interconnected.

Beautiful hotel. However we asked the guy in dinning to check if our room have dinner. He said yes and asked us to come 7:30pm for dinner. While we were eating other staff asked the guy what is their room number. We overhead that the guy (can’t remember his name) said let them eat since they have already started. He ignored us because he knew that he gave us wrong information. We appreciated for nice dinner and left but one of staff ran (Meena)to us at pool area and asked as to sign the invoice. We asked why when the guy said we can eat after checking our room number. She said it’s for our record. However when I checked out staff member Ohi asked us to pay 3098 Inr. We were getting late as our transport was waiting. We didn’t fuss about it and paid it because we are not clear on our checkout. 
I just want the hotel to refund this cost because it’s not our mistake.

Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....

Excellent Resort, away from the city rush. The rooms and Bathrooms are clean, Jaya ji at the reception was always helpful. 
Overall we had a 3 night pleasant stay, with a beautiful view.

Sterling holidays

Columbus

Book the best Sterling holidays properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best Sterling holidays properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/1x24512000p00scej9EBA.webp

Novotel properties

JW Marriott properties

Country Inn & Suites by Radisson properties

Transamerica Hospitality Group properties

Ibis Styles properties

Shangkeyoujingxuan properties

Motel properties

Hyatt Regency properties

Aparthotel Adagio properties

gemeng properties

Club Quarters properties

IMLAUER Hotel properties

Sowell properties

Four Points Flex by Sheraton properties

FengYueFengHuang properties

NANYUAN INN properties

Yimi Hotel properties

BOB W properties

GRANBELL HOTEL properties

EWAA Express properties

More Popular Hotel Brands

Hotels in Shanghai

Hotels in Guangzhou

Hotels in Beijing

Hotels in Bangkok

Hotels in Shenzhen

Hotels in Hong Kong

Hotels in Chongqing

Hotels in Tokyo

Hotels in Seoul

Hotels in Ho Chi Minh City

Hotels in Kuala Lumpur

Hotels in Chengdu

Hotels in Zhangjiajie

Hotels in Singapore

Hotels in Hangzhou

Hotels in Hanoi

Hotels in Bali

Hotels in Xi'an

Hotels in Istanbul

Hotels in Yiwu

Top destinations

Hotels near LAX

Hotels near JFK

Hotels near Central Park

Hotels near Times Square

Hotels near Eiffel Tower

Hotels near Heathrow Airport

Hotels near Rockefeller Center

Hotels near Shanghai Hongqiao Airport 

Hotels near EWR

Hotels near Tokyo Station

Hotels near attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Hotels near ${{poiName}}, ${{cityName}}

Find ${{cityName}} Hotels with ${{facilityName}}

Find ${{cityName}} ${{typeName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Swipe down to view more

Enter your dates to see prices and availability for the best ${{cityName}} hotels.

Enter your dates for the latest hotel rates and availability.

Enter dates for ${{starId}}-star hotel prices & availability in ${{cityName}}.

Search Hotels in ${{cityName}}

Your recent searches on our website

10 BEST ${{cityName}} Hotels - Updated ${{Year}} | Trip.com

seo-brand-page_PC_0_0_89

Sterling holidays properties

Top Sterling holidays getaways

Handpicked Sterling holidays properties in Wayanad

Sterling Wayanad

Sterling Vythiri Wayanad

Sterling Lontano Waterfront Wayanad

Top Sterling holidays stays in Udaipur

Sterling Jaisinghgarh Udaipur

Sterling Balicha Udaipur

Sterling Aravalli Udaipur

Your perfect getaway: Top Sterling holidays picks in Ooty

Sterling Ooty Elk Hill

Sterling Ooty Fern Hill

Keep Exploring

More Popular Hotel Brands

Top destinations

Hotels near attractions