Name: S&N Yiting Hotel Hongqiao Shanghai
Address: Shanghai, China
Rating: 9

China

Taizhou

Linhai

Shanghai

Yushan

Changzhou

Wenling

I will never stay at this hotel again. As a five-star hotel, several things left me extremely disappointed!

1.  **Extremely slow check-in process at the front desk!** The first check-in took forever. After staying two nights, I decided to extend my stay in the same room. It took 15 minutes just to reactivate my room key card. On the third day, I still couldn't get the elevator to work when I went upstairs, so I had to go back to the front desk to reactivate the card again. Plus, the front desk is quite a distance from Building A.

2.  **Lack of basic amenities upon arrival.** On the first day, when I entered the room, there were no slippers or amenity kits (like dental kits, etc.). This clearly shows a lack of preparedness from housekeeping. I immediately called the front desk to request them. It took three hours and two phone calls for them to finally deliver the items. The next day, after the room was serviced, essential items like tissues, slippers, and cotton pads weren't replenished. I had to call the front desk again to request them. They said they'd send them right away, but I waited another hour. It wasn't until my second call that they finally sent a robot with the supplies.

3.  **Very mediocre breakfast.** For a five-star hotel, they didn't even provide knives and forks! I had to eat fruit with chopsticks.

4.  **Lake view room was uncomfortably hot with non-functional AC.** Lake view rooms are inherently more expensive than non-lake view rooms, but my room was incredibly hot. The air conditioning provided no cooling whatsoever and didn't even have a ventilation function. The only way the room cooled down was when it rained.

I recently had the pleasure of staying at Yiting Hotel in Taizhou, and I must say it exceeded my expectations in every way. From the moment I walked in, I was impressed by the warm and welcoming atmosphere. The staff at the reception were incredibly friendly and went out of their way to ensure my check-in was smooth and quick.

The room was spacious, clean, and well-maintained, with all the amenities I could ask for. The bed was incredibly comfortable, making it easy to relax and unwind after a long day of exploring the city. I also appreciated the little touches, like complimentary bottled water and a selection of tea and coffee.

One of the highlights of my stay was the hotel’s restaurant. The breakfast buffet offered a wide variety of delicious options, both local and international. I particularly enjoyed the freshly made pastries and the selection of fresh fruits. The restaurant staff were attentive and made sure everything was perfect.

The hotel’s location is another big plus. It is conveniently located near several popular attractions, making it easy to explore Taizhou. I was able to visit the Taizhou Museum and the city’s beautiful parks with just a short walk or taxi ride.

Overall, my stay at Yiting Hotel was fantastic. The combination of excellent service, comfortable accommodations, and a great location makes it a perfect choice for anyone visiting Taizhou. I would definitely stay here again on my next trip!

Parking is convenient, check-in is fast, and the room is comfortable.
The price is not expensive, the environment is very good, the first choice for check-in, satisfied.
The service attitude is particularly good, it is close to everywhere, and it is very convenient to enter and exit.
The service is thoughtful.
The front desk service is good, and they took the initiative to let us stay in the original room.
The courtyard is clean and quiet, the room is well soundproofed, and it is a paradise in a busy city.
The coach in the swimming pool is super good

The unexpected upgrade to the Tingxiang King Bed was a delightful surprise on my trip! Stepping into the room, the bright and airy space instantly soothed my travel fatigue. The oversized bed with its soft, luxurious bedding felt like being enveloped in clouds as I drifted off to sleep. The supportive mattress provided excellent comfort, allowing me to relax completely and sleep soundly through the night.

The room details were impeccable. The bathroom, with its separate shower and toilet, was spotless, and equipped with all the necessary smart features. A special thank you to Elena at the front desk; she was incredibly warm and patient throughout the check-in and check-out process, answering all my questions with professional and thoughtful service. This stay was exceptionally good value, perfectly embodying quality and comfort. It's now on my must-have travel accommodation list, and I highly recommend it!

The room was spacious, especially the ensuite bathroom. The breakfast buffet had a rich selection of Taizhou specialties. There's really no need to follow the trending online food posts; they don't really reflect the experience. It's best to just have breakfast at a local hotel. My two-night stay was very comfortable. The only problem was the pool, which was probably closed to the public, wasn't very pleasant. There were a lot of children learning to swim, and the pool itself was small, so it felt a bit crowded.

When choosing this hotel, I saw reviews claiming it was the best in the seaside area, but my overall experience was quite average.

Firstly, the parking lot design was extremely flawed. After parking in the underground garage, there was no elevator to the upper floors; we had to carry our luggage up the stairs before we could use the elevator. Since most hotel guests bring suitcases, and we had a child and a stroller with us, this was incredibly inconvenient. I've never stayed in a hotel like this before. The hotel design was also strange. The VIP reception was on the fifth floor, unlike typical hotels where you're greeted in the lobby. Our experience from the parking lot to the fifth floor was unpleasant, and the facilities didn't match the price.

Secondly, regarding service, the overall experience was very average. Aside from one staff member at the fifth-floor reception, we barely encountered any hotel staff. We even had to walk to the adjacent reception building for breakfast. The previous night, we stayed at the DoubleTree by Hilton Shenxianju, where the staff were incredibly welcoming and friendly. In comparison, our experience at the VIP hotel was a stark contrast, even though the VIP room rate was significantly higher than the DoubleTree by Hilton. A reviewer added us on WeChat the day before check-in, but it was essentially just for recording our license plate. The booking confirmation mentioned a complimentary gift, and reviews also confirmed it was included, but we didn't receive one upon check-out.

Regarding the facilities, the hotel is quite old, and some are dated, but the rooms were generally decent. There was welcome fruit upon entry, and a late-night bowl of noodles was served, which tasted good.

Overall, this experience was very average. I had high expectations for the hotel based on the reviews, but the actual experience was quite disappointing. For the price, I'm not satisfied with the experience.

The VIP building and the main building share common areas, and the breakfast room, the building of the accommodation is separate. The rooms and corridors in Building B have a five-star look and are very comfortable.
Let me talk about the service first, basically no faults are picked out. There are staff on duty in the morning of each building. It is the New Year. The service staff have brought red scarves. The attitude is very good and will take the initiative to say hello.
The seafood noodles for breakfast must be tasted, as well as shrimp, Jiwei shrimp, very good, there are also dumplings, seaweed cakes. Breakfast is basically comprehensive.
The most pleasant surprise was that I stayed for two nights and gave a free minibar every night. Generally, the hotel gave one night. Fruits will also be added, and good night porridge will be delivered when the bed is opened at night.
In short, both the facilities and the service are great.

The hotel is newly opened this year, with a unique decor and no unpleasant smell in the rooms. The receptionist, Xiao Zhu, was very welcoming, offering welcome fruit and a small gift, and even upgraded our room. The room window overlooked the Yong'an River Greenway, with beautiful scenery. The lobby bar also had tourist maps of Xianju, and the breakfast was good, featuring local specialties. A complimentary coffee was also given upon check-out.

My stay exceeded all expectations! The room was spacious and bright, spotlessly clean, and the bedding was soft and comfortable, making me feel instantly relaxed the moment I lay down. The bathroom had excellent wet/dry separation, and the toiletries were of good quality. I especially appreciated the charging sockets on both sides of the bed – a very thoughtful touch. The air conditioning ran quietly, and the Wi-Fi signal was strong and stable, making it perfect for both work and entertainment without any issues. The hotel's location is convenient, within walking distance to two major commercial areas, Panlong Tiandi and Tiankong Zhicheng. Overall, both the comfort of the stay and the service were very satisfactory. It's highly recommended and truly feels like a home away from home. They offer 24-hour service, and elevator access requires a key card, which adds to the security and privacy. I will definitely choose to stay here again next time!

yuanzhou

Columbus

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