The staff at the resort the was good. They were incredibly helpful, friendly, and made our stay enjoyable. The pool and beach area were perfect for relaxing and felt safe. The availability of food and drinks was convenient and refreshing.
However, I did encounter a few issues with my room. The ceiling light was not working, and there was no hot water in either of the rooms. Additionally, we had to reset the door cards for both rooms as they were not functioning properly. They had to change the battery in one of the door system at midnight becuase the card wasn't working. Furthermore, the air conditioning in my room didn't work until 1am on my last night. The room became unbearably hot, and I was sweating excessively. I reported this issue multiple times since my arrival, but they were not resolved until midnight on my last night. It was frustrating to deal with the lack of cold air, especially considering I had made numerous reports. Finally, after sending someone to fix it, I was able to enjoy some much-needed cool air.
Despite these issues, I found the overall ambiance of the place to be nice and relaxing.