Hotel Las Islas

The hotel is a luxury hotel, the kind of hotel you can disconnect and connect to the nature, explore the wildness! Tree bungalow house is amazing, is like heaven yo be there! Everything in the hotel is good quality, also price is high for everything.

This hotel is beautiful and unique I was rented a bungalow private pool is Amazing everything the best of the Cartagena island part

Brilliant realization of high srandard, in good taste, totally respectful of the environment...an ecological marvel

It was nice but there were a few things that frustrated. Food and drinks were 2/3x more expensive than anywhere else we had been in Colombia which was frustrating as you had to eat there and the quality wasn’t 2/3x better. They said they have 3 restaurants but really there is only one. They seemed to deliberately force you into buying water which again frustrating at £5 for a small bottle of water. Some of the facilities were quite run down and not in keeping with the standard of the hotel. The main pool was weirdly placed making it essentially unusable. On the island you couldn’t order food to the beach and had to sit in a very dark empty restaurant to eat and finally the lack of music in the communal spaces feel very flat and slightly awkward

Good hotel. water in the private pool needs to be clean, its just sea water filled in a pool. Great dining options.. v convenient boatride to the private island from the main resort. Every little thing other than the room was just an add-on expense which was a bit weird, but at least the service was good. The room itself was amazing and the views were stunning

Beautiful structure surrounded by nature, very kind staff, good food, beautiful views. There is every type of service.

Las Islas is a beautiful property located about an hour and a half outside the main city of Cartagena. It gives a bit of a glamping vibe which is nice. Our bungalow was situated quite a walk from the reception and dining options, so we relied on requesting a golf cart to get around. The stay at the resort was going well until about the 3-day when we opted to leave the resort and spend the day in Cartagena. When we returned to the resort, turndown service had taken place and we decided to stay in for most of the 4-day and order room service. While preparing for dinner, we noticed a gold necklace was missing from a small jewelry bag, that was not left out in sight, but placed in a slightly larger bag with hair supplies. After thoroughly searching the bathroom, luggage, safe and room it was clear that it was missing and someone may have gone through our stuff. After calling the front desk and reporting the item missing I was assured they would reach out. We went to dinner and on the way back, stopped by the reception and asked for an update. At that point, I was asked to write down my phone number and told that someone from guest services would reach out they were waiting on housekeeping to update them. The following morning was check out, no update had been provided or contact made. During checkout, I once again asked about the missing piece, and the receptionist took a picture of the matching bracelet and once again requested my info. A week later and no one has contacted us.

Nice resort; a little tired in spots but nice staff, quirky, but charming rooms. Stayed in a tree house and then a sea view room; which I ended up preferring. Climbing the steps to the treehouse got old quickly. Spa is nice and I had great massage. Water in Ocean was a little murky, restaurants were hit or miss. Breakfast was good.