Verified traveler
October 2, 2023
We stayed at this hotel for 4 nights recently, terrible housekeeping or should I say non existent. After requesting Housekeeping 3 times which all 3 times I was asked if I had declined housekeeping at check in...which I answered NO! WE had to go to the front desk 2 times to ask for clean towels and toilet paper and also emptied our own trash for the 4 days. The housekeeping staff obviously does not want to do their jobs, I actually flagged two different housekeepers in the hallway (one right outside my room) to please clean our room, I was told "That's not my assignment or room to clean" and the other "Sure" came back each time NOTHING!! They did give me 1 nights credit AFTER I complained at checkout. Unacceptable and expect better from Marriott! They have no problem charging high rates, the least they could do is actually do their jobs!!