Best Hotels in Castroville

The hotel is clean but run down room. The room smelled musty - yuck The sofa is dirty and felt gross sitting on it and there’s chipped paint on walls, furniture is worn and chipped. The king bed had 2 indentations on each side, and it’s soft. Toilet flushes slow or needs a second flush. I found peanut butter cracker remnants shoved in the air conditioner (probably a child) - So it made me question housecleaning. The freezer didnt have a door so you can’t properly freeze items. Pool needed cleaning and the jacuzzi was warm. Food was good - yay Pros: Place to sleep, Quiet, free breakfast, clean (in spite of icky furniture) and close to stores and freeway. Cons: Run down needs maintenance and facelift and furniture is old dirty and worn in need of replacing. Personally: I’ll pay a little more to stay someplace nicer next time. My husband didn’t mind he’d stay here again.

This was an amazing stay there is something for everyone. The Wildflower Spa is a must relaxing massage and spent the day there. The cafe is as very good. The lounge was nice for adults the drinks were awesome not watered down the bartenders were very nice and helpful at Charlie’s long bar.

With a stay at stayAPT Suites San Antonio-Lackland in San Antonio, you'll be within a 10-minute drive of Joint Base San Antonio and Aquatica San Antonio Waterpark. This hotel is 6.5 mi (10.5 km) from Lackland Air Force Base and 12 mi (19.3 km) from San Antonio River.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 88 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

I have stayed at this property 2x now and have had good experiences both times. The hotel is clean, the rooms decently appointed, the breakfast offering plentiful and good as well as available for a reasonable time frame. As with all hotels, guests allowing doors to slam and children to run the halls contributes to noise but those things are pretty much unavoidable. Other than those things, the hotel is fairly quiet. I didn't utilize the pool or hot tub during my stay but I saw families doing so.

Horrible experience. Poor customer service by Iris. Stayed for a local youth soccer tournament. Arrived late around 11pm Friday night after long drive. Checked in and when attempted to enter room key didn't work. Came back down. New keys provided. After entering the room the room had very strong odor. Came back down to front desk they offered the clean room but that would not eliminate the odor. Requested another room. Hotel rep stated another Queen was not available. They then reluctantly offered a single King room for 3 people. I explained that this was not large enough for us and neither of the 3 of the party could sleep on a sofa sleeper. Front desk clerk Iris was very irritated with us not sure why. Was not empathic to our situation. I then suggested 2 King adjoining rooms so we could have 2 beds and still be together. Even though it did show as available Iris stated she couldn't do that. Finally they did provide this option and provided the keys to the 2 adjoining rooms. My wife and daughter entered one of the rooms and there was someone already sleeping in there. She was shaken up. After going downstairs once again to front desk Iris didn't seem concerned by this mistake or even apologize. This is a serious safety issue. We could have been harmed. She kept typing things into the computer without even explaining what actions she was going to take to correct. Eventually she said she couldn't give us 2 Kings once again. She said she couldn't help us and would just cancel our reservation. I said no and she needed to help try to resolve. Then she said she would just call the non-emergency police line even though we did nothing to threaten anyone. The other desk clerk told her it was not necessary. I explained to her we were here with a large group for the youth soccer tournament. She didn't care. She then proceeded to talk about me in front of me to the maintenance employee. Staci then offered to help and suggested 2 kings that were not adjoining. This wasn't ideal since I didn't like being separated from my family but we took this option. Staci suggested working it out with manager in morning. Staci was helpful and trying to solve our problem but Iris didn't have any empathy and just wanted to get rid of us even though it was the hotel's fault. Iris needs to be retrained on customer service and customer empathy. Our group had other issues with this hotel as well including 4th floor smelling like ****, Doors not working on one hotel room where door had to be taken off, Being told by a worker not to let our teenagers be alone in hotel lobby as there were homeless people, and loud young guests drinking and smoking. Majority of our large group left the next morning due to all these problems. Discussed with manger the next morning (Ashley) and she was apologetic and did assist in finding us another hotel to move to. This was not what we expect from Marriott hotels.

room was very clean and comfortable. water pressure for the standing shower needs more pressure

There’s no one to take the luggage’s to rooms .. لا يوجد احد لتوصيل الحقائب الى الغرف

Excellent Location Great Hotel Everything has clean and the customer service was really good We will back pretty soon