Not up to Hyatt standards. View looked like a prison or hospital. Furniture scratched & dented. Peeling plaster outside of shower. Door to bthrm did not work. A/C handler filthy inside. Walls paper thin. Coffee but no cups in room. Rude night staff. Received only 2 out of 4 requested wake-up calls. Daytime staff better but some more hospitable than others. On the plus side: rainshower head, lit vanity mirror nice touches. Good breakfast.