AC Hotel Charlotte Ballantyne
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Rooms and Guests
1 room, 2 adults, 0 children
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AC Hotel Charlotte Ballantyne
Health Protected
14819 Ballantyne Village Way, Charlotte, North Carolina, 28277, United States
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Located in Charlotte (Ballantyne), AC Hotel Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. This hotel is 8.3 mi (13.3 km) from Phillips Place and 8.4 mi (13.5 km) from SouthPark Mall.Show More
We Price Match
4.5/5Great·Cleanliness: 4.5
All 75 Reviews
Amenities
Fitness RoomBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Charlotte Douglas International Airport
(31.1 km)
Airport: Concord-Padgett Regional Airport
(51.6 km)
Train: Arrowood Station
(11.6 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
7
King Room with Sofa Bed-Hearing Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Alarm Clock Vibration Pillow
Towel
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7
Room, 2 Queen Beds, Non Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Towel
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7
Room, 1 King Bed, Non Smoking
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Towel
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8
King Suite, 1 Bedroom Suite, 1 King
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Towel
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5
Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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9
Premium King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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7
Room, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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6
King Room With Sofa Bed And Roll-in Shower-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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8
King Room with City View
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
City View
Bathtub with Armrest
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5
Hearing Accessible Guestroom Two Queens
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Alarm Clock Vibration Pillow
Towel
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Guest Reviews(75)
4.5/5
Great
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
AI SummaryAn AI-summarized snapshot of real guest reviews
Guests praised the hotel for its exceptional staff service, cleanliness, prime location with dining and shopping nearby, comfortable rooms with firm beds, and modern amenities.
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Helpful
Not Helpful
Adewale
January 15, 2024
I booked a room for my wife to get away and have some child free quiet time to relax. I used some of my OneKey rewards and paid for the balance but this hotel and its staff absolutely defeated the point by creating an experience where she had to deal with inaccurate charges upon checkout. Then she was told the manager wouldn’t be in until the late afternoon and nothing could be done until then and required us to return to the hotel to deal with it. As a Bonvoy Gold Elite member, this is an extremely disappointing situation to have to deal with.
Andreas
January 8, 2024
Wonderful Hotel ! Staff walked the proverbial extra mile to make sure this was a.pleasant experience. Especially the breakfast was amazing...fresh, loads of healthy options and nicely presented.
Only (non- essential )draw back was the shower dripping into the bathroom and generally somewhat of a sloppy craftsmanship, a lack of attention to little details. But that's unfortunately common and everything looks good at first glance, modern and fresh and is -most importantly- clean. Liked it, thank you!
elisabeth
December 30, 2023
Awesome location. Great rooms. Exercise room was all I could ask for machine-wise and view, although they didn’t have wipe’s available to clean afterwards; despite me letting the front desk know, clean supplies never were made available. Check in process was non-existent. We checked in early on the Bonvoy app. When we checked in no one else was checking in, but the person simply gave me my keys. I like to know- where to park, coffee avail, what about buffet, etc. not a huge deal but obviously a big miss when every other aspect of the hotel was great. Same for checkout process- someone who says “hope your enjoyed your stay, etc” could go a long way. In general would 100% stay here again and my hope is over time the staff becomes a little more welcoming and attentive.
Krista
December 8, 2023
Location is good if you’re in town for work. Lots of restaurants to walk to. Wish parking was better or they added valet,
Shanell
November 14, 2023
We only stayed one night as we had a flight the next day. Check in was very quick and she provided us with all the information that was needed and upgraded our room. The room was very clean and spacious. The only issue was the bathroom door would not close without my husband having to forcefully moving it. Besides that everything was great. Will stay hear again!
Vanessa
October 23, 2023
The hotel was modern clean, spacious, front desk desk associates were friendly, helpful, and respectful
Ree
October 22, 2023
Over verifying at front desk was quite embarrassing even once I showed receipt of confirmation number. Requested room to be deep cleaned and wasn’t especially after expressing that I was severely immunocompromised
Adanna
December 5, 2023
Great location! Not too far from the airport with ample shopping and restaurants.
Jeremiah
September 25, 2023
Really great stay for our birthdays! We liked being able to use the parking garage right beside of the building for parking. Staff was nice. Rooms were very clean.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$12.95 (approx. BRL 66.72) per person |
Adult | US$16.95 (approx. BRL 87.32) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.5/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2022
- Number of Rooms: 198
Located in Charlotte (Ballantyne), AC Hotel Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. This hotel is 8.3 mi (13.3 km) from Phillips Place and 8.4 mi (13.5 km) from SouthPark Mall.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this Mediterranean hotel include a communal living room and a ballroom.
Satisfy your appetite at AC Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6246 square feet (580 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 186 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this Mediterranean hotel include a communal living room and a ballroom.
Satisfy your appetite at AC Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6246 square feet (580 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 186 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most popular business facilities
Fitness Room
Bar
Restaurant
Meeting RoomAdditional charge
Luggage StorageAdditional charge
24-Hour Front Desk
Wi-Fi in Public Areas
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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