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We stayed in the VistaPier renovated tower of this hotel ...seems to be two sections : Hotel Delfin ( the older section which seemed like more of a budget friendly place; mostly Spanish speaking families.) The patio and pools were clean but from the outside, the rooms seem very dated. The VistaPier is a totally different experience..adult only, nice pool easy to access loungers on beach and pool deck. Restaurant for guests only and public taco cafè on property. Food and drink service on beach. There is also a breakfast buffet next door st Delfin. Guest rooms were lovely...you have to reserve the ocean view junior suite ...Modern finishes ( tile and granite and very comfortable king bed an pillows with extra blankets, fridge and nespresso machine. No issues with sir von or water. Private elevator for VistaPier guests. Also registration was classy..private lounge and offered a drink at check in ! A bit pricier than average for no meals but the location and quality were great.

We had the best time and the best stay. The bed was so comfortable and we had a hot tub on our balcony! The food and drinks were fantastic and the beach was so relaxing. Miguel at the bar was great and Lucy helped us with everything we needed. I highly recommend!

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

Tropicana is a family oriented Mexican hotel right on the beach. It's nestled into the *** area of Puerto Vallarta at the edge of the historic downtown area. The rooms were large but Spartan. We had a great balcony with a view of the ocean. The public areas like the pool, restaurant, gardens, and lobby were gorgeous. The hotel is a great deal too. Nothing seemed overpriced...and there were lots of great restaurants around. I would definitely stay here again!

We ended up getting to the property a couple hours before check in but our concierge Franco greeted us at our first step out of our shuttle. His team grabbed our bags as he escorted to the front desk. We had 3 rooms booked and they were able to give us 2 of them adjoining. We had to wait a couple hours to check in but we got our bracelets, a quick tour and sat down for some lunch a few drinks while we waited! Smooth check in process! The service from housekeeping to bartenders to pool servers were all so friendly and fast! The pool food was great for snacking on. The breakfast buffet was decent with a good variety of choices. Drinks were mostly small unless you asked for a bigger glass, which was never an issue. All 3 of our rooms were pretty clean and housekeeping kept up with everything pretty well! The beach was a great spot for sunsets. Few vendors around but they weren’t too much of a bother. Not much of a swimming style beach due to how rough it was at the time we visited. The lobby bar was a good time in the evening with live music! All in all, we would definitely head back!

When the hotel was built in that year, it was good to consider the orientation. There was a prominent hotel on the side that blocked Westin slightly towards the sea. It ’s a pity that if it is the same as the hotel, there will be sunrise and sunset. No cover. Overall more satisfied, the beach is a bit lost ha ha ha ha

NOT AS ADVERTISED! Do not go to this resort. It does not cater to international patrons or expectations. It is a resort for local families! BE WARNED! My wife and I booked this hotel, knowing that it was a 3/3.5 star resort, however when we arrived, we quickly learned it was closer to a 1 star resort. While the staff was courteous, outside of a few waiters no one spoke english. This made communication for the week very difficult. The room we stayed in, was absolutely brutal. The couches were so stained we didnt want to sit on them. The ceiling fan was falling was being held up by a power cord, the windows were tapped up, there were dust bunnies all over the floor, the table and chairs were from the 1970's, and were overly uncomfortable to sit at, and the ”clean bed sheets” had long coarse black hair all over them. The resort offers 1 buffet restaurant (NO CANADIAN OR AMERICAN FOOD). There looks to be a lot of different options, however they are the same options offered in two different locations. The food at the buffet was sub par and so unappetizing to look at. They also had a ”snack shack”. The pictures online show that it offers pizza, hot dogs and hamburgers. There is no pizza. The hamburgers are deep fried, and unfortunately that is the best food on the resort. There is an a la carte restaurant, but we didnt go as you needed to have pants to enter, and my boys and i didnt bring any to mexico. The pool(s) are small. The same size pool you would have in your backyard. Hardly enough space to swim in, or frolic around in. There is a door for a ”kids club”, but it was locked the entire week we were there. The website, and ******* show that there should be some sort of entertainment in the evenings. This is false, there is no evening entertainment. It is a locals resort. We were the only Canadian/American people in the whole resort. Dont get me started on the beach (or lack there of), you cant go in the water because of the undertow. It was bad, it was all bad. Not as advertised. DO NOT BOOK HERE!