Best Spa Hotel in Copenhagen

Location: excellent. Just a relatively short walk to the train stations nearby. Amenities and conveniences all around. Friendly, welcoming and helpful staff. They are always available to you and ready to answer questions via the Cityhub app. (Psst. you can alter the colors of your Hub lights) Great and speedy Wi-Fi connection. Checking in and checking out is a breeze. You can leave your luggage at the lockers after checking out. Convenient! Lounge area is a great spot to hang out. There are drink vending machines, beer on tap and self-serve coffee machines available. You pay for them when checking-out and it’s affordable. I am a smaller person so the hub space and bed size was more than adequate. Bed was super comfy. They space guests out so you don’t have to worry much about noise and not getting a good night’s rest. There are charging and a couple of USB ports next to the bed plus a Bluetooth speaker for you to play some tunes. You’re also provided with fluffy towels and bathrobe. Communal kitchen - Basic amenities like microwave and kettle. Fridge: You can prep your food and store your leftovers in the plastic containers provided. You’ll just label them with your room number and date of check-out. Do bring flip flops for the showers, or you can buy basic toiletries from the vending machines. The spacious communal toilet area has shower and toilet stalls for privacy. Everything has been clean, private and most importantly, safe. Overall a fantastic experience!

My wife and I stayed here at the beginning of July for 4 nights as I was here to do a charity bike ride. The hotel is only 10 mins from the airport on the metro and a 2 min walk from the metro entrance. That’s as good as it gets. The reception desk staff are anything from very helpful to almost hostile depending on which one you get. The first room we were given was extremely hot as the sun had been on it all day and the air con was off. We turned on the air con but that was a waste of time so my wife went downstairs and asked that we were given a different room. The reception desk lady rather sternly said there were no more rooms but she would send the engineer up to have a look. An hour later and nothing by which time the room felt like a sauna. We then decided to go out in to the city for something to eat but stopped at reception on the way out. I asked about the air con and was told that the engineer had checked it and everything was ok. At this point I got some what agitated as this was not the case The air con was merely circulating warm air and I insisted we were given a new room. The receptionist agreed that we could change room when we came back from dinner. This we did. However considering the price of the rooms they are very over priced. The carpet was stained with what looked like bleach in various places and the shelving unit was covered in dust on the top shelf where I’m guessing the height of the housekeepers plays a part !! The hotel is situated conveniently for the city as you are no more than 10-15 mins from most of the main parts by metro which is only £2.50 each (one way) The breakfast was on but nothing to get excited about. There is a Netto supermarket directly opposite the hotel, so don’t buy the over priced water from reception. I would not stay here again as it do not believe it represents good value for money. It is tired and the rooms and public spaces need some re-decoration. And the reception staff need to listen to customers and accept that we are paying guests no matter how unhappy they maybe with their lot !

Great location, all new hotel with good facilities (on paper). Just a walk from Central Station was great (and on the water front along from the Black Diamond (which is worth a visit - free)). Check in was a bit slow and chaotic but once it was fine all good (we had asked for no feather bedding (due to allergy) which had been done :) - room we were given was facing the water and was plenty bath room was good (shower not bath) toiletries were fine but not remarkable. Breakfast was pretty damned good in the range of hot and cold food on offer at a large well spread out buffet. Staff were generally ok but could be a little vacant at times which was odd given that it’s a big conference venue. Main let down was the swimming pool - hadn’t looked into the detail when booking Tbf but it had pics of a pool and gym which was a reason for choosing it - but while gym was free access to residents, the pool was part of the spa and had to be paid for to use - slightly disappointing but partially own fault. Overall good value for money and v new and modern.

This hotel is highly recommended. Whether it is from the location of the hotel, quality of service, infrastructure, it is perfect! My mom heard that Ctrip can write reviews, so let me write a good comment. The breakfast is quite rich and picturesque. The room is large, there are a lot of compartments, and the hotel is also quite thoughtful. Only you can't think of it, without them being prepared, I think I should be able to satisfy all kinds of discerning guests. In the winter, you can also have a fireplace. It’s really burning wood. My mom's favorite is the garden next to the hotel. It is free to enter the hotel. It is really super beautiful, all kinds of flowers, various amusement facilities, various restaurants, my mom has to go shopping every night. The hotel is in the center of the city, the traffic is very convenient, just buy something to walk, no need to take a taxi, what brand can be found around it. Maybe its appearance is not so conspicuous, but walking into the hotel will really shock you. I am also a very picky person, this hotel really makes me quite satisfied, strong Amway, very worthy of its price, do not hesitate.

It takes a few minutes to get off the subway to get to the hotel. The location is not particularly convenient, but the style of the hotel is superb, breakfast is also very good, our room type bathroom with floor heating will be very hot at night, it is worth living

Neat enough old hotel in the heart of Copenhagen near all things of interest, we enjoyed being able to walk out and find food, transport, parks and shops close by. The hotel itself is a classic old Copenhagen building which shows its age and while I'm sure some find it charming, I would say it's a bit below the standard you come to expect from more modern buildings. The staff was friendly and wanted to accommodate us although the cleaning staff seemed so into their own business that they wouldn't even notice us as we tried getting into the hotel's single elevator, rushing in before us so we almost collided as it didn't seem they were gonna come back inside the lift having just exited. No polite apologies either and on top of that the hallway was at almost all times we came through them, day or night, full of trolleys with used towels, jackets hanging on random hooks and generally just felt cluttered. Don't know if this was on all floors but it gave a weird impression disorder walking through the already-creaky hallway. As for the room itself, it covered our needs and we didn't have issues with noises from other guests other than those walking through the hallway but at least the walls, floor and ceiling didn't cause disturbance. The beds were a little too soft for our liking and left us feeling sore the day after. Also a shame we didn't get the double-bed we had requested during the booking process. Somehow they mixed that up and reception staff didn't seem to know what our booking involved when we showed up. We decided the twin beds provided could be pushed together instead and leave it at that as we had been up at 4 in the morning and were exhausted. A final note on the room would be the weird furniture choices. You get these bed side tables that look like a school kid's wood working project, kind of rough around the edges and felt very cheap and sort of sloppy from a decorating point of view. In contrast, the reception cafe has a wonderful interior and is very charming so I was a fair bit disappointed that the room gave me this impression. All in all, the hotel covered the features it should but I had really expected better from the impression I got when making the booking originally. Location is, however, enough of a pull to make up for the negative aspects. Perfect location for sightseeing and access everywhere.

Lovely hotel well located to travel to the various districts of the city and particularly the centre. The team are great here, creating a relaxed atmosphere around reception and quick to help in any way they can. Our room was a good size with plenty of space and comfortable beds. Rooms are surprisingly warm even without the heating on. The windows are incredibly good at keeping out sound, though when open you will notice the street noise if in a room on the street side of the hotel. This is not particularly noisy but be aware if you have a room on the street side. I like the sound of a city so didn’t find it a problem. Bathroom shower was great but no robes which might annoy some people. There is a kettle and tea/coffee in your room and water in the fridge. The coffee is instant but actually it was ok - would be good to have some more milk in the room though. The hotel do a lovely cosy hour in the bar between 5pm and 6pm where you can get a free glass of wine/beer or soft drink and meet other guests if you want to. There is associated restaurants and spa to the hotel though we did not try them. Coffee in the bar area is not the best I have had but I am a bit of a coffee snob! That said they do some great Danish drinks such as Danish whisky’s which I had never tried before. Overall a lovely hotel and would be my first choice if visiting Copenhagen again.

A luxurious room in a luxurious and historic hotel in an excellent location in Copenhagen. Room furnishings were top notch, bed was extremely comfortable. Room TV streams your mobile device, lots of plugs everywhere, large work desk, brightly lit, and very spacious room! Absolutely no complaints!