The Penta

Excellent stay, from start to finish. The young lady who was in charge was most helpful and approachable and made sure we had everything we needed. Comfortable bed, large room/shower. Spotlessly clean, great location for everything. Excellent public transport. Will most definitely recommend this hotel and will stay here again.

Hotels in Douglas can be a bit of a lottery but The Penta (and the parent hotel The Regency) are definitely among the best of them. I booked a special offer which worked out very reasonably priced given the decent quality of accomodation. Second time visiting the hotel and both times I was pleased with the hotel. Room very spacious, quiet and clean. Nice ensuite bathroom. Booking was simple online and check in was easy via their telephone/keybox. Good location on the Douglas prom. Would stay again.

The Penta was spotlessly clean. Large room & en suite. Was unmanned most of the time but was easy to communicate with manager & sister hotel, when required. Limited, free continental breakfast, was unexpected (other than what we read in previous reviews) Would've loved a bar on site but were able to use the sister hotel. Comfortable stay. Fair walk to centre of Douglas but not a problem.

Excellent value for money. We were 5 friends with 5 rooms and I heard no complaints. One of our party had difficulty walking so would have welcomed a hotel nearer Douglas centre, but the Penta is walkable from the centre if fit, otherwise buses run up and down the promenade. A shorter walk the other way gets you to the electric railway north. I plan to return.

My room was pretty large. It was also quiet and clean. Even though the building was old, the room had been refurbished up to modern standards. However the stairs up were narrow, just like they typically are in old buildings. There was complimentary continental breakfast available for all guests. It had toast, cereals, yoghurt, juices, coffee and tea. The location was on the Promenade in an area where there were mostly only hotels. The front desk was open only in the morning, but things were organized well also after it closed. The reception was run remotely from a nearby hotel and there was a phone for calling them. When checking in, the room key was stored in a lockbox and the code for opening it was given over the phone.

Lovely hotel, nice clean comfortable room. Continental style breakfast, plenty to eat and drink. Ship was cancelled, we had no reservations booking an extra night (other guests did the same)

Lovely 3 star hotel, we had an attic room with sea views, very spacious and the en-suite was newly refurbished with great water pressure making the shower very efficient. The lift was small but efficient, not a suitable place for people with mobility issues as the step up to the front door were steep, we struggled sometimes after a days walking. Convenient for the city of Douglas and we bought 5day tickets (Go explore) for the buses trams, electric and steam trains and entrance to museums so we were able to explore the island. The transport was always on time. The area was very clean as was the hotel. The light breakfast was adequate for our needs and the staff were very attentive and helpful. We will be back.

We had a great time and the penta was an excellent place to stay for access to all that we needed during our stay

No greet and welcome no bar no restrant false advertising left a day early had to pay taxies to get to town centre there and back told ud we had sea view and we a brick wall had to eat out waste of money asked for a refund no answer again Got ingnored terrable exsperiance never again