I am very upset and disappointed. I drove six hours and this hotel bragged about cleanliness and good customer service. I didnt see or get any of that. I walked in the lobby to check in the girl behind the counter was slovenly dressed, hair all disheveled, and had friends apparently who were also guest hanging out in the lobby just talking, laughing, using very poor and offensive language. I waited 20 minutes before she assisted me. I was suppose to have double beds. I had a king. The sheets were stained and it looked like urine and there were roaches in the bathroom and walking on the little stove top. I will never everbstay at one of these again. I want my money back.