Novotel Bogor Golf Resort & Convention Center

My honest review I stayed with my family + parents.. the location is quite far from getting off the toll road.. the hotel is very good, suitable for those bringing the family.. However, there are a few things that I would like to input: 1. Towels were not available, I asked for additional towels, until I checked out the goods were never sent. The reason is that towels are out of stock... 5 stars hotel but cannot provide extra towels? 2. Sad breakfast like a budget hotel, the food takes a long time to refill when it runs out... you have to wait around 45 minutes The mini zoo is also quite well maintained, there are cute horses... overall the room is very good, and it must be admitted that the service from the front office to the training level is very friendly... thanks to Nurul who supported my child at the restaurant during breakfast...

Not a pleasant stay experience 1. The balcony is just a broken bench, without the round table in the photo. I originally wanted to enjoy the scenery and drink tea on the balcony. 2. Opposite the balcony is a green ditch + white wall. There is no green plant in the picture. 3. The worst thing is the spa massage package there I made an appoin**ent for 90 minutes, but it only took 75 minutes (the time it took me to finish getting dressed). Before the spa, the employee said that a certain item in the package could not be done because of the lack of products. Normal thinking method - if you do one less project, other projects will take longer to make up for the lack of time. As a result, they directly removed the project, took 15 minutes less, and then charged the price of 90 minutes. When taking a bath, the bath water was drained before the time was up. It was so embarrassing. The whole process felt very impatient and Perfunctory All in all a bad stay experience