Guest User
November 10, 2023
I have read several reviews regarding mobility due to the hotel being on the hill, please please don't let this put you off. I wear a prosthetic leg and had no issues at all, the buggies would pick us up within minutes of calling and take us to where we wanted to go. Nothing was too much trouble and we could call at any time. All the areas are non slip, and on each teir mostly everything is on the flat. We had a rooom with private pool on the top of the hotel, it was very spacious with very comfortable beds and walk in shower which i would recomend. We took a boat trip over to Spinalonga from Plaka which was great, and they did cater for the disabled. The staff working there made our holiday complete, nothing was too much trouble and they were so kind to us and my father. When I initally booked the holiday I emailed Stephania in reservations , she arranged for non slip mats to be put in the shower, my dad to be in the next room to us along with recomendations for when we were staying in Crete. The staff working there made our holiday complete, nothing was too much trouble and they were so kind to us and my father. I don't normally name specific people but the names listed below went above and beyond, if you book this hotel you will certainley not be dissapointed. Stephania, Eleni, Grigoris, Reggie, Giannis, Mario and Erion thank you for making our holiday so special.