Guest User
September 15, 2023
I chose this hotel based on the pictures and ratings. It's an apar**ent-style hotel. It's in a residential area, so it's not very convenient to get into the elevator. The hygiene is OK. I was stupid. I thought the price was reasonable and I was quite satisfied with my stay. But when I checked out, they told me that the bedsheets were stained and they wouldn't return my deposit. I rented the room to my family and checked that they didn't stain the bedsheets. They brought their own bedsheets and used their own. I didn't report it to the hotel. When I left, I handed in my room card and left. But they said we stained it and they didn't return our deposit. If it was really us who stained it, I could understand deducting the money. The key is that it wasn't us who stained it, but they deducted the deposit. I was so depressed. Secondly, even if we stained it, they shouldn't have deducted the deposit. I think this is unreasonable. The bloodstains look like they've been there for a long time. It's a bit unreasonable.
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